single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Planet Fitness in North Bergen, located at 8101 Tonnelle Ave, offers an affordable and welcoming gym experience. The facility, located in the basement of Tonnelle Plaza, provides a variety of machines and amenities. Members appreciate the spacious layout and friendly staff. However, some concerns include poor equipment maintenance and issues with customer service, especially regarding membership cancellation policies.

Overall, Planet Fitness is ideal for newcomers and budget-conscious individuals, though improvements in equipment upkeep and customer support are needed. For more details, visit planetfitness.com or call +1 201-295-0000.

Pros:

  • Affordable membership fees
  • Friendly and attentive staff
  • Spacious layout
  • Good variety of machines
  • Convenient parking
  • Clean facility
  • Welcoming atmosphere
  • Good for beginners
  • Available amenities
  • Location is convenient

Cons:

  • Issues with equipment maintenance
  • Poor customer service
  • Complicated membership cancellation process

Location / Contact

Rating Stats

3.6

out of 5.0

58 reviews
5.0
8 reviews
4.0
16 reviews
3.0
11 reviews
2.0
17 reviews
1.0

Reviews (110)

author-img

*Edit because last review was 7 years ago**Will continue to update as time goes by*Best workout times are: 5pm-10am, barely anybody there except the hardcore gymrats, but they keep to themselves and don't bother anyone, so they won't judge, but they are extremely friendly if they see you struggling they tend to come help you.Gym is good for a fair price, more cardio machines than anything.As a starter gym its deffinitly great. Its pretty clean, always doing maintenance it feels like. Don't even bother coming during peak hours... seriously.. to many people crowd up waiting for machines that you end up sweating even before your workout.A very select few are knowledgeable on working out and even less on proper nutrition. It's definitely a good place to go for a beginner who doesn't want to interact with anybody and is a self teacher, or has friends to show them the ropes.Machines seem to break easily and it seems member steal the clips that are on the cable flies. So good luck getting a cable fly with 2 clips on it to hold ur handles. There have been a few machines that haven't worked in nearly a year now and constantly seems like they need to fix other machines. Ever since they replaced the resistance machines on the fareside away from free weight, they seem to break nearly monthly.Broken stretching room, the bar you use to stretch has been ripped off the wall and been laying on the ground for almost a year now.Employees always seem to be cleaning and will always keep distance so as to not distrupt anyone.Overall, good starter gym and fairly clean. There are a select few members that really smell and seems to be no rules against coming to the gym smelling like a junk yard, so do be warned when I say, becarefull who you work out by, or you might faint from extremely bad odor.Only one personal trainer who normaly only works 3 days a week, but she knows what shes doing.Bathrooms always seem to be very very clean because they seem to be cleaned every hour or 2. Employees at the front desk in the morning seem to be very nice and friendly each morning, can't say I know how the atmosphere is at other times but I enjoy it currently.Pros-CleanGood atmosphereEasy/cheap gymCons-Broken machinesHorrible smelling individuals who you cant say anything too or else they get offended.Lots of missing clips for gym equipment.Poor hvac/ ventilation.

author-img

Good and cheap Gym to get your workout done. My only issue is that there are way too many of one machine and way too little of others. Cleaning crew can do better but overall great!

author-img

*PSA - LOCATED UNDERGROUND*It took us forever to find because of the direction we came from. Gym is fine overall. No windows, but lots of equipment and a pretty clean facility.

review imagereview imagereview imagereview image
author-img

The message chairs many times are not available.

author-img

Great place to work out and the staff are super friendly

author-img

Good for the price. I am not giving 5 stars however because bathrooms often times are not in great shape and/or there is no soap.

author-img

Always crowded and not having wipes to clean the machines makes it less convenient for customers. Although the price is great, you truly get what you pay for.

author-img

For starters, It’s located In a dark, lower parking garage which Is UNSAFE at night. You can’t bring a bag on the floor, (hence the sign) even the one you purchase from them & why do THEY scan you In when every other gym, you scan yourself? It creates a long unnecessary line. I walked In & It felt like a prison

author-img

Please pay attention! ! !I didn't go to the gym after a month, but I changed places, moved far away, I checked the app, there is no payment method for me, so I think it will not be deducted until it is deducted I paid twice, the annual fee and the next month's membership fee, and I realized the seriousness of the problem. I checked a lot of information, because after signing the contract, if I don't go to the club to cancel it, I will keep deducting money. He will be like a Like a vampire, your account has been deducted all the time, and there is no email to notify you, until you find out and cancel the membership, and the deducted money will not be refunded! ! ! When you contact them to cancel your membership, they handle your affairs like kicking a football, let you contact the website, and the website allows you to communicate with the club, and no refund will be given after communication! ! Disgusting such a contract and such a policy! Please pay attention before applying for a card! ! ! Don't be fooled by appearances! ! ! I will always complain about this gym! Until the policy is changed or the money is refunded! ! ! Resolutely boycott the junk gym! ! !

author-img

PLEASE PUT THE AC ON WHY IS IT SO HOT😭? …

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 110 reviews.

The address is: 8101 Tonnelle Ave, North Bergen, NJ 07047, United States .

The contact number is +1 201-295-0000

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos