Crunch Fitness - Hoboken offers a dynamic fitness experience with a vast array of equipment, from heavy weights to cardio machines, catering to all fitness levels. It's beautifully situated on the Hoboken waterfront, providing stunning views and a comfortable atmosphere. The facility includes spacious locker rooms, a sauna, steam room, and additional amenities that enhance the post-workout experience. Classes and personal training services are well-regarded, ensuring diverse and personalized fitness plans.
However, the gym faces challenges regarding crowd management during peak hours, with users often waiting for equipment. There are concerns about hygiene and maintenance, including unclean showers and issues with the air quality due to construction. Customer service has also received criticism, particularly concerning membership cancellations and interactions with staff.
Pros:
- Extensive range of equipment
- Stunning waterfront location
- Spacious and clean locker rooms
- Sauna and steam room available
- Good variety of classes and training services
- Personal trainers highly praised
- Friendly and helpful staff
- High cleanliness standards
- Special discounts for military and law enforcement
- Convenient downtown location
Cons:
- Crowded during peak hours
- Maintenance and cleanliness issues
- Customer service concerns
Location / Contact
- Address: 110 Sinatra Dr, Hoboken, NJ 07030, United States
- Phone:+1 201-656-9989
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 110 Sinatra Dr, Hoboken, NJ 07030, United States .
The contact number is +1 201-656-9989
This service is listed under Gym .
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Samiul Karim
2 years ago
Solid gym with a great view for outdoor running. The staff is very friendly and the facility is always clean and organized. Just gets more crowded than your typical crunch during busy hours.
Lyndsay Lawler
2 years ago
really nice gym but you literally can’t move in the gym from 5pm-8pm, way too crowded and not worth the priceEdit, after visiting a few other gyms, seems like crunch gives you the best bank for your buck. They have the newest equipment and it also super clean
Hadrien Cornier
3 years ago
I tried out the gym for one month in september and then I decided to cancel my membership to do jiujitsu instead, so I sent them an email in october asking to stop my membership. I knew I would have to pay for november as well as per the contract but it was ok for me. Comes december and they charge me ! So I go to the gym and ask for them to stop. The guy tells me they already know I rescinded, so I leave. In January I block my card to stop them and their payment fails and then they send me an email asking for me to pay my "membership" ! Thankfully they cancelled my membership and refunded me after I called them. I,m giving 3 stars because they eventually solved my problem on the phone.
Paul Lichstein
3 years ago
Put my membership on hold due to COVID. They unilaterally terminated the hold, according to a new poliacy. They will not cancel my membership without payment of the month they billed when they canceled my membership hold. Totally unreasonable billing. I did not have a contract with them but they act as though i am obligated to be a member so long as they want my money and I don't have any say in the matter
Nuno
3 years ago
Good gym overall. Loads of machines for weights and cardio. Only issue don’t go after 5pm it gets way to busy. Go during the day if possible or after 7pm.
David
3 years ago
Got burned by Crunch after being with them for 3+ years… Went to make changes to my membership and it was so difficult to get any customer service. Finally got someone to cancel my membership and was told I wouldn’t be charged any further. …I was charged further and they will not respond to fix the error. They’re always there when they’re trying to sell you on a new membership and services, but are nowhere to be found when the mistake is in their favor. Recommend shopping a better gym.
Matthew Aaron
3 years ago
Was a decent gym before Covid but now they constantly harass me for unpaid dues even though I canceled months ago! I would highly recommend joining Equinox instead even though it's more expensive, their customer service is top notch and if you need to cancel or pause your membership, they'll be professional and attentive to your needs.
Chad K Smith
3 years ago
This signature location is well laid out and it’s rarely crowded enough to have to wait for equipment. Locker rooms are nice and the location is well maintained. Definitely my favorite location in the area!
Andrew DiScenza
3 years ago
Been a member for the past month, and I’m never one to leave reviews, but this place is top-tier. Christian gave me a killer tour, and he helped me get set up with my personal trainer Zach. If you’re looking for a personal trainer, someone to help you get into a fitness routine, Zach is the man! I haven’t felt this good in so long — he’s patient, helpful, very knowledgeable and personable, and an all around awesome human. 10/10 would recommend, and I actually look forward to going to the gym so totally look into it especially if you’re a newbie like me!
Jacob Moore
3 years ago
Nice gym with good equipment, but there are only 2 squat racks and there needs to be 2-3 more at least. They are almost always occupied by someone. The mornings are a little better, but at night there are often multiple people in line for a single squat rack.Management, if you are listening, please try to get a few more squat racks. There are several redundant cardio contraptions and weight machines that could be removed to make space.