24 Hour Fitness

Gone way downhill. New management or something happened. I've been coming here for years. They took away the towel service, effectively making it a "Sport" gym rather than "Super Sport." When talking with staff about this, they say the Premium is for the location and amount of machines. Okay... Well more than 1/2 of the machines are barely working and the location is known for horrible gridlock. The sauna, hot tub, and steam room are ALWAYS out of service. Your shower will always be ice cold. Not only that, they have no idea what "Climate Control" or "Air Conditioning" means. I did a trial at LA and even Planet freaking Fitness which had much better service, climate control, and all at a much cheaper price. This place cant even keep their equipment clean... Needless to say I wont be renewing.

In the last few months it has gone down hill. Equipment is constantly dirty, I have to clean it to use it and than after myself, Employees sitting around in locker room for periods of time, locker rooms are not as clean as before, front desk staff is constantly changing. It used to have a welcome feeling with familiar faces now I want to go to another location. Only reason I haven't yet is because the ladies in the daycare are awesome.

First of all let me start by saying that I have been a member with other gyms in the past and this one is by far the best. My husband and I have joined a few months back and so far we have had only positive experience. If you are new to the whole gym and workout routine, I would recommend signing up as well with one of their personal trainers to kick start your workout regiment, the trainer will work with you to help you achieve your fitness goals, teach you how to use the equipment and weights properly and safely, and explain how to adhere to the gym Etiquette, i. e. Don’t wait until the end of your workout; you should be cleaning up as you go along! Not sure where something goes? Ask the staff! By the way my trainer is Eddy and I highly recommend him because of his attention to detail, professional approach and experience. Thank you.

I work here. I might have a little bias but I pick up after members all day and keep the place in decent order. All of our PT staff are proffesional, clean, honest, and friendly. Our member services staff is always friendly as well. We do our dambdest but the human element is always going to be a factor at the gym. It's seriously a decent place to work out and we DO HAVE BUMPER Plates and a power lifting area.... Don't know what that guy was talking about on the other review thread. Proof is in the pudding I suppose, check it for yourself.

This place is most enjoyable when it's empty. I love the gym atmosphere and they keep the machines working well. I just don't like having people who are on their phones using weights or designated area I'd like to workout in. Leave your phone in the car people. Or lock it in your locker.

The only good thing to say about this place anymore is that it is open 24/7 and the classes are free.USED to be amazing. Now over priced, often has a LOT of issues with double charging, annual fees, steam room often broken, same with hot tub. Once the steam room was down for almost 3 months.Staff has gotten very rude and unhelpful.I was with them for almost 10 years and just finally got sick of how they have gotten.

I was signed up with 24 Hour Fitness for far too long. I tried to work with them to get help with my account but the lack of communication between manager and employee is astounding. The only reason the star rating is more than one is because the gym is kept very clean and the amount of equipment they have is vast. The pool is excellent and placed perfectly.

Absolutely disgusted with the facility! Me and my fiancé went to the 24 hour fitness on andresen and are disgusted with the filth! There were bugs in the locker rooms, equipment was old and dysfunctional and don't even get me started in the spa area. When we came to management to address our concerns, the manager tried to address our needs by letting us know that they are in the process of getting " a new cleaning crew". So we told them we were leaving and upgrading to the Super sport. Well, let's just say, your paying 15 dollars more for a "nicer" gym and the issues have not been addressed. Half the equipments are not working properly, we found mold in the cracks of the wet area, blood on the floor, everything is just filthy. I'm not a happy customer. I wouldn't recommend this gym to anyone. I will say this, they should be rated five-star for the lousiest gym. This shouldn't go on like this.

Being a member for years before finally just joining the staff as a manager, I must say our club is fantastic. We are quick to fix broken equipment, we have highly skilled and educated trainers, our membership staff is phenomenal and the management absolutely does a lot. We are a super sport club, which means we see nearly 10,000 workouts a week but are so big, that you never feel crowded! Come try us out for a free week guaranteed you'll love us!

I've been a member for 3 years now and only have one issue. Some people need to find another spot!! Peak hours are a little rough. Other than that, It has a kids zone, lap pool, hot tub, sauna, steam room, basketball court, bike room, a gym area with lots of classes to keep you fit, and all the regular work out machines and weights. I've also used the trainers and they will listen and then kick your butt in gear. The staff in pleasant as well. Keep it guys.