Crunch Fitness - Warner Robins offers a versatile fitness experience at the Houston County Galleria. With state-of-the-art equipment, a wide variety of classes, and personal training services, members can challenge themselves and reach their fitness goals. The gym boasts a welcoming atmosphere, supported by friendly and knowledgeable staff, with standout trainers like Brian Jones who frequently receives high praise for his expertise and support.
However, the gym faces some operational challenges. Cleanliness is a recurring concern, highlighted by frequent complaints about dirty facilities and a lack of cleaning supplies. Additionally, some members have reported issues with customer service and billing practices, which needs attention to improve overall member satisfaction.
Pros:
- State-of-the-art equipment
- Wide variety of classes
- Expert staff and trainers
- Friendly and accessible environment
- Welcoming community atmosphere
- Convenient location
- 24/7 weekday access
- Additional amenities like sauna and hydromassage chairs
- Quality personal training, especially Brian Jones
- Affordable membership rates
Cons:
- Cleanliness issues
- Complicated billing and cancellation practices
- Customer service inconsistencies
Location / Contact
- Address: 2930 Watson Blvd, Centerville, GA 31028, United States
- Phone:+1 478-273-0320
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (130)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 130 reviews.
The address is: 2930 Watson Blvd, Centerville, GA 31028, United States .
The contact number is +1 478-273-0320
This service is listed under Gym .
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Vercell Brady
2 years ago
I love my gym, I'm there 6 days week always clean. Lots cardio machines and tons weights and anything else you need plus classes.
Jimmie Ramon Ware
2 years ago
Nice gym, great Equipment. Atmosphere and dressing room was good
Sherrell Wheeler
2 years ago
Loved the gym and staff. But I went to cancel my membership on yesterday and still was billed today. When I called to ask why I was still billed I was told " You have to cancel 30 days in advance so you'll not billed". Why is it so hard to just cancel a membership here?? I had been trying online for months and had been calling my local gym for weeks and could never get anyone until 2 days ago when I was told I had to come in to actually cancel. Just to do all of that and still get charged. That sucks‼️
Tirajé Lester
2 years ago
0/5. Today I went in to cancel my membership. I was told to sign a sheet of paper and I was done. The representative never mentioned the paperwork I signed today was too see if I was eligible to cancel. If it wasn’t for me calling to see how was I going to get a copy of my membership cancellation I would’ve never know I have to meet with a manager to cancel my membership. I live 2 hrs away from this location, I’m not driving back to meet with a manager when the representative should told me this information. The manager told me the other alternative is to send in a certified letter. I shouldn’t have to do this, your employees should be explaining all this information thoroughly. This process shouldn’t be this difficult.
Connie Adkins
2 years ago
Clean gym. Nice staff. Great classes!staff is extremely supportive.
Samantha Piggott
2 years ago
Had the best instructor for the class tonight!! Chad is amazing! the best instructor i’ve had in a long time! make sure you take his class! THANK YOU CHAD!!
Hope Keppler
2 years ago
Great classes! Instructors are awesome! Most people at the desk are welcoming. Just need to continue trying to make it more clean.
Timothy Bernal
2 years ago
Looked into joining this Gym, checked it out yesterday, and true to fact...It was Dirty/unclean as others have mentioned. Too bad...Seems like a lost opportunity for a successful business model...I'll go to Planet Fitness, albeit a few extra miles out of the way...Worth it though to avoid a Staph Infection.
Anthony Miglino
2 years ago
Good selection of machines for cardio and wide range of free weights, squat racks and deadlift platforms. The personal trainers are polite and understanding. Overall I'm super impressed for the cost.
Andrew Stockwell
2 years ago
The club is brand new and already looking like it is 10 years old. The locker room especially is always dirty and not stocked with paper. There are not enough sanitizing stations on the workout floor, and the spray bottles are empty a majority of the time. It is close to my house and cheap, so I will use it until the filth becomes too much, but I can't recommend this club.