Crunch Fitness - Warner Robins

Clean, with plenty of adequately spaced equipment, so never feels crowded when capacity is up.

Wet nice gym. Very spacious and a wide variety of equipment

My whole family loves this gym! I went from having a CrossFit membership and only going once or twice a week to going 4 to 5 times a week.

Wow! What an amazing facility. Everything you could want in a gym and more. New equipment, tons of space and really clean. Staff is also very helpful and friendly. This is by far the best gym in town.

It can get a little busy during the evenings (to be expected during the beginning of the new year) but I love the diversity of this gym and the variety of workout equipment here. Prices are great for what they offer.

We were promised 4 free months of a membership when we signed an early contract in Oct 2022, but we received a membership charge after only one free month.We also experienced some of the worst customer service I have ever seen when we tried to ask about the details of our membership contract. The assistant general manager was happy to smugly patronize us, suggesting we haven't read the contract, and when presented with the (one page) contract, she was entirely incapable of pointing to anything within it that backed up her statements. Instead she tried to convince my wife that she should be grateful for the one free month and happy to pay for a service she will soon be unable to use.When management rushes to CYA with phrases like "I can neither confirm nor deny," fails to provide company policy / contract terms when asked, and bluntly refuses to put anything concerning their statements or our meeting in writing, it sends a very troubling message. I asked the AGM if she could simply show some sympathy for the confusion and trouble we experienced, but she adamantly refused to do so.I will be sure to let people know how we were treated at this location. I do not believe the AGM has read the contract based on her statements because, as far as I can tell, it simply states "After 60 days from signing this contract, renewal terms may be canceled at any time" and contains nothing about having to pay for a month before being allowed to use all of our free months.For what it's worth, the cleanliness of the gym / bathroom is also lacking, and the childcare leaves a lot to be desired.

I joined Crunch Fitness due to its proximity to my residence and the cleanliness of building. Two weeks later I have changed my mind and will cancel my membership.The volume of people has increased and while I am glad to see the increase in business Crunch's management is not making sure the site is clean which includes the cleanliness of the equipment, the floors, and the bathroom. The chance of getting COVID is high since the equipment is never cleaned. They do not have anyone cleaning the equipment and if they do, I have never witnessed one person cleaning and if you look around you can validate that no one is actively cleaning. Occasional, you will see someone running a small vacuum for a free minutes trying to give the impression they are cleaning. This place is not a healthy environment to workout or bring your kids (COVID Super-spreader environment.)Many of the spray bottles were empty or did not function. Yesterday, the guy restocking the cleaning supplies walked around grabbing all of the cleaning bottles to refill but he decided to chat with his friends (15 min). One hour later he had not return the bottles. PLEASE BUY SPAIR CLEANING SUPPLIES!The staff is not friendly and no one has ever greated me when i enter the building. Its not hard to say "Welcome to Crunch Fitness." The staff needs to understand customer service is what makes a business. I know because I run a successful customer support organization. Crunch management need to train their employee correctly.I truly enjoy this gym but I will be returning to planet fitness because Crunch is not clean environment and the staff need better manager to ensure they are doing their jobs.I hope the owner takes time and walks around the building to see what I am describing. IF not, you will eventually fail as a business.I discussed the issues with many of my friends that are at Crunch and they are also planning to return to their previous gyms. Too bad, Crunch has great potential.Dave Griffin

Update 12/26/2022 -- this place is so dirty and disgusting it's unbelievable. Never gets cleaned. There's been a dental pick on the floor of the gym for 6 days. There's been gum in the shower in the exact same spot for 4 days. The person that's supposed to go around cleaning spends most of his time in the locker room sitting on the counter across from the sinks staring at his phone. Locker room floors are covered in dirt and grime, and it's worse closer to the wall because that's where the dirty mop pushes all of it.This place hasn't even been open a week and it's already been trashed. They've already got an auto response on their phone so you can't call. It doesn't even ring if you call them it goes right to voicemail it says they're busy helping another customer. Which means every other customers more important than you.

I took Tara’s class today and it was the most amazing low impact, high result class I’ve had! It’s worth upgrading the membership just to take her class alone. It’s obvious, she understands the human body and movement, unlike many trainers in this town. She explains the movements clearly and works out with you. Warner Robins needed this gym and all the amenities it offers. Crunch has now become my favorite gym. The music is awesome, it’s clean… I could go on and on but you should go see for yourself. Crunch is where serious fitness is happening.

This place is awesome! They have the best state-of-the-art high-tech equipment that there is. Their trainers are outstanding and very knowledgeable and personable to your needs and goals. It's very clean, friendly and relaxed. It's not about how good you look in what you're wearing or if you're already a bathing at Crunch. It's about helping you get to and accomplishing the goal that you're trying to reach for yourself! Definitely, definitely, check out one of Matt's spin classes. You will love it!!!