Crunch Fitness - Warner Robins

Crunch Fitness has a lot of potential but has to get it together ASAP!!Gym has really good equipment, plenty of weights, hyro-massage chairs, tanning, saunas, showers, classes, training, etc.Facility started off clean but as the increase in members/traffic the cleanliness decreased. There’s a lack of cleaning supplies and procedures for members to wipe down equipment after use.Customer service is average to none. A lot of young individuals at the front desk talking amongst themselves and/or on their phone. As this being the first POC (point of contact) when walking in, it’s not very welcoming. There are a couple of good employees but one bad can spoil the bunch.Please be aware of signing up for personal training sessions!!! I would not recommend to do so!!! If so, ask for a copy of the contract & go over it thoroughly. The trainers seem to only be coached on how to sign members up but when it comes to cancellation this is where things get messy. You will have to speak with a manager in person & the manager will then have to speak with their boss for approval before canceling. I can understand this to a certain degree. The manager may offer to freeze the charges but will not cancel until they hear back from their boss to proceed which can take weeks/months. If the trainer has the ability to sign members up then they should have that same authority to cancel when the member wants to! You are doing your trainers and their clients a disservice by creating bad interactions and transactions!!! I don’t need “permission” from anyone on what to do with MY money/card!!! Seems like funny business with this.I will be canceling my membership all together.

Great gym, one of the largest in WR with great equipment selection and hours, so even when its busy, its not too bad. Only real competitor is Max Fitness but the price there is insane.The attachment selection for the cable area is lacking in quality, some of them are just cheap aluminum or look like they were built in a garage, so it would be nice to see some better quality and more diverse attachments.My biggest complaint is that people just leave plates everywhere and dont put them where they should be, especially by the power racks and bench presses. It can make it difficult to get the weights you need if theyre all stuck behind 45s. Other than employees reracking plates every hour, the only solution would be an attitude shift from members, so theres not too much you can do other tham be courteous and rerack your weights where they should be.Edit: The cable gym is near unusable since clips for the attachments are always missing. The cables are constantly getting twisted and stick at random points, probably because people drop the stack too much. Its a shame.

I have thoroughly enjoyed coming to the gym!! The classes are so much fun! The facilities are always cleaned and well maintained and my favorite part compared to maxx fitness is the staff is so nice!! Anytime I have had questions or anything they are always willing to help!!

I joined this gym about a month ago due to a lot of my friends coming. I was definitely hesitant but I’m glad they talked me into it. I started off with Zumba and loved it! All of the instructors (Alexus, Tiffany, and Symone) do a fantastic job getting the class excited and moving! I have also taken April’s spin class and have the best time! It’s definitely gotten me out of my shell and I’m feeling more energetic! Everyone is super nice and it’s great being able to have fun while getting in shape!The facilities are clean and there are cleaning stations around to wipe off the machines after use. One of my friends uses the tanning bed and loves it too!This gym brings the community together and it’s nice having a spot that wants to see you reach your goals!

Love this gym

Clean and not crowded

Great Gym, clean lots of space.

Great gym with Friendly staff. Highly recomended.

Great staff, great selection of equipment for use, and my favorite place to go exercise.

More than enough cardio and weights to workout with. Staff is friendly and the trainers are very knowledgeable. Highly recommend