The Edge Fitness Clubs in Bristol, CT is a popular gym known for its friendly staff and supportive environment. The trainers, particularly Kenny, Rachel, and Ryan, receive high praise from patrons for their expertise and motivational skills. The facility includes a women’s only section, a sauna, and a smoothie bar, ensuring a comprehensive fitness experience. Many members felt instantaneously at home thanks to the warm atmosphere and community vibe.
However, there are recurring complaints about management, cancellation process, and overpopulation during peak hours. While the gym is clean and well-equipped, some patrons feel that the space could be better utilized to match demand. Overall, The Edge Fitness Clubs offers a vibrant setting for fitness enthusiasts of all levels.
Pros:
- Friendly and knowledgeable trainers like Kenny, Rachel, and Ryan.
- Welcoming and supportive community.
- Classes with modifications for all fitness levels.
- Clean and well-maintained facility.
- Diverse equipment and amenities, including a women’s only section and a sauna.
- Encouraging atmosphere.
- Positive customer service experiences.
- Protein shakes and smoothie bar praised.
- Convenient opening hours.
- Good value compared to other gyms.
Cons:
- Issues with membership cancellation process and customer service.
- Gym can get crowded during peak hours.
- Management and staff communication skills need improvement.
Location / Contact
- Address: 1235 Farmington Ave, Bristol, CT 06010, United States
- Phone:+1 860-582-7275
- Website:theedgefitnessclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 70 reviews.
The address is: 1235 Farmington Ave, Bristol, CT 06010, United States .
The contact number is +1 860-582-7275
This service is listed under Gym .
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Donna Dorbuck
1 year ago
I ended up joining the Edge earlier this year after a friend asked me to join her for a few classes. There was no pressure whatsoever by the staff to join and I enjoyed the classes, instructors and the gym itself. The staff always have a great and encouraging attitude. The place is constantly being cleaned. Highly recommend giving it a try!
Patricia H
2 years ago
Very unhappy with the process of cancelling my gym membership. Been in communication with their membership service for months now about cancelling and the fine print (didn't want to return because of COVID but understood the 1-year contract, so I just paid out the rest of the year and set up no renewal) but they just charged me annual fees and have ignored my emails since. Absolutely awful customer service.
Tina
2 years ago
I’ve been a member here since they opened 2 years ago and far as I can tell, Bristol is lucky to have an Edge fitness in my opinion. It is a great gym, with newer equipment throughout. The spinning classes are great, the women’s only area is probably my favorite area because it doesn’t get too crowded, there’s more than enough room for multiple women to utilize weight equipment, kettlebells, and dumbbells at a time without feeling like you’re in someone else’s way. Thanks to covid there’s no sauna right now, but their sauna is great when it is in use. In regards to mask wearing, and distancing, I think they’re doing the best they can. There’s signage throughout the gym on properly wearing a mask, plenty of hand sanitizer, and cleaning spray to use to clean equipment. The cleaning crew here also seems to keep up with everything. In terms of gym cleanliness, especially during the pandemic you will be hard pressed to find better than this. The kids area is also still closed, but my youngest son loves coming here when it is open because it’s like a little gym class for the kids too.
Visual Jason
2 years ago
Great atmosphere and equipment. One of the best gyms in the state.
Nicolas Biggar
2 years ago
So far so good! Nick up front was awesome! Great job throughout the tour. Signed up immediately. Huge variety of equipment, privacy for women if need be, and a freakin theater! Very happy with this gym!
Kate Porrini
3 years ago
The trainers here are great. The equipment is awesome! The cleaning crew does a great job. And the classes are the best part. If you’ve been waiting to join and awesome gym and community Bristol Edge is wonderful!
Desma C.F
3 years ago
Absolutely best gym ever the environment , the staff ,the energy , the classes . At edge it's more of a family aiming for the same goal rather than an ordinary gym,love it here.
Tina Stitt
4 years ago
Great gym with great staff. The children’s area is really spacious, and inviting. My two year old son loves it here and is a regular alongside of me of course. It’s a little pricey for the children in my opinion but I can see past it with what they offer the kids and it is a brand new facility. I haven’t experienced a negative employee, or negative anything yet. I’ve been really impressed with all of the cardio machines and weight machines. Everything is kept super clean and well functioning. My membership also comes with a fitness assessment which I’m looking forward to this coming Saturday. The women’s area is really nice. There’s enough cardio equipment for everyone, and plenty of weights and a turf area too. The cinema is also really awesome... most movies are popular and up to date so it’s enjoyable. Coming to the gym doesn’t feel like such a chore here and it has a great atmosphere for all levels of fitness. I’d recommend this place to all of my friends and family.
Amwbrah (Aesthetics by Ari)
4 years ago
Overall positive view of this facility just a few things that could be better. Most gyms have their busy times of the day where the parking and machines have less availability. I just try to go when it’s not so busy which is usually super early, super late (overnight), or right in the middle of the day. The hours are good and the prices are good. Great machines it’s just a little on the smaller side for a gym like this. Women’s only section has the standard equipment you might need not much for heavy or compound lifting which is fine I just go to the main floor for that. The staff is friendly and helpful, most remember their regulars and they make great shakes. The place is always clean especially the locker rooms which is a plus.
TheamazingPK
4 years ago
This is an amazing place to work out and get things done. The people on here who complain about the parking are soft. Just walk for a minute, you're going to the gym anyways! The only super busy time is around 6 anyways... The staff is super friendly, amazing and supportive. I took personal training with Christian and Nathan. Really amazing people who care about you and want you to make progress. Overall, this gym is WAYYY more worth it for what you pay for it, 10x better than planet softies and any other gym, it's 10$ a month! The edge is the place to be for anyone who likes to work out and doesn't wanna break the bank.