VASA Fitness in Taylorsville offers a welcoming atmosphere with a friendly and supportive staff, making it a favorite among many gym-goers. The extensive equipment and variety of fitness classes cater to all fitness levels. The Kidcare service is highly praised, providing a safe and fun environment for children, allowing parents to work out worry-free. Despite the positives, the gym has several reported issues.
Poor maintenance of equipment, cleanliness concerns, and inconsistent customer service have frustrated many members. Additionally, hidden fees and billing issues have led to complaints. Overall, while it offers good amenities, improvements in maintenance and service are needed to enhance the customer experience.
Pros:
- Friendly and supportive staff.
- Extensive range of equipment.
- Variety of fitness classes.
- Highly praised Kidcare service.
- Welcoming atmosphere for all fitness levels.
- Convenient operating hours.
- Clean and well-maintained facilities in general.
- Affordable membership plans.
- Knowledgeable and helpful trainers.
Cons:
- Poor maintenance of equipment.
- Cleanliness concerns in certain areas.
- Inconsistent customer service and hidden fees.
Location / Contact
- Address: 5345 4015 W, Taylorsville, UT 84129, United States
- Phone:+1 801-912-0233
- Website:vasafitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 70 reviews.
The address is: 5345 4015 W, Taylorsville, UT 84129, United States .
The contact number is +1 801-912-0233
This service is listed under Gym .
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Mark Arellano
2 years ago
Taylorsville has extremely limited leg machines, used to like racketball but you took it out for the red room which seems to rarely be used. west jordan vasa is better equipment wise wish Taylorsville was better equipped it's closer.
ray Millgate
2 years ago
I am well pleased the staff and facility condition. I am looking forward to many years of improving my health. Thank you for the great service.Ray Millgate
Kay Kump
2 years ago
It has been so many years since I have walked into VASA. It felt like home even though they have made several awesome changes and have expanded the areas to accommodate anything you want to do to get the most out of your work out. I have a VASA fitness within walking distance of my home but I enjoy the atmosphere at Taylorsville gym.
Daniel Black (Dabble)
2 years ago
I am changing my previous rating from 2 stara to 4 stars because I initially had a problem and they fixed it with ease.This place is a wonderful gym to go to. Pretty friendly staff, along with many different types of equipment types to choose from.They do get pretty busy sometimes, but it doesn't get too bad because of the abundance of equipment lol.Overall it's a great place to workout:)
Rafael Santos
2 years ago
I asked for a basketball for a little warm up, the employee on the Front desk asked for a "guarantee" like a Key or a wallet. This never happened in any other vasa with me.
James Hayward
2 years ago
Jaden is the man at this location he is always so welcoming and inviting every time I come in. The gym itself could use another need another dip station and shrug machine though that’s my only complaint.
Hunting Africa
2 years ago
I was a loyal Vasa customer, dealing with broken machines, machines that all they need is batteries for the screen to work, to being put with multiple trainers because of management can't hold onto employee's. I was finally pushed to train with a trainer that's only been there for 2 weeks, and forced to pay an additional amount for canceling. Only reason I canceled is I didn't feel a trainer that has 2 weeks worth of training was qualified to assist my needs. To VASA management, focus on your current members and not forcing your employee's to upsell everyone at the gym.You seem you can't find anyone's barcode.... Put some emotion in your responses, barcode is 1110171V
Shawn Adams
2 years ago
I thought the reviews so far about nothing working and the other issues were just bad experiences that someone had, and that maybe it wasn’t really that bad. I am visiting up north and decided to go to this Vasa my second day here. It was a Sunday, and truth be told I’ve never seen a worse gym in my entire life. Literally EVERYTHING is broken. They had zero lower back machines which is pathetic, the gym looked like hell, everything was dirty or looked like it fell off the transport truck on the way here. They have the worst payout of any gym over ever seen, I will never go there again. Anyone considering this gym, please go to the Vasa on Redwood road in West Jordan, that one was absolutely amazing. I don’t know why Vasa treats some gyms so good and others so bad, but stay away from this one.
Vanessa Rodriguez
2 years ago
Machines upon machines are broken. And have been broken for *years*. Talked to a person who works there asking when things will be fixed and they don't know. The basketball court is broken that the court around one of the main hoops literally has electrical tape all over so people don't break the court further. The court literally bends in most of the bottom of the paint.
Koree Potts
2 years ago
I love this gym. It's clean and the staff is friendly plus knowledgeable aswell. The yoga class on Thursday night is absolutely fantastic Debra is an amazing teacher.