Crunch Fitness - Westland

Gym is terrible they have no manager anytime I call or come in to cancel my membership. they’re just coincidentally out or away. They also harass you with strange emails and phone calls. Wouldn’t recommend to anyone.

Pro’s Very friendly environment, staff members are very approachable, guest are very nice as well if you workout regularly your bound to make gym friends here . My personal trainer Kyle is by far one of the best trainers I’ve ever had ! I also loved the group classes with Alica .Con’s I’ve been getting over charged since I joined this gym. The General Manger Tyrell Wheatley Agreed in writing to reimburse for the inconvenience / OVER Charges from January- APRIL of 2023 and I was never refunded and I was Overcharged again for the month of May . I felt like a bill collector trying to get in touch with the Managers at the Westland Location. Every time I called the manager was either in a meeting or out of office the front desk clerks were always new hires and never knew what the heck they were talking about !I’ve seen cleaner Gyms as well . Front door glass is always dirty , mirrors around the gym are always dirty , the system upfront always crashes , the paper towel dispenser barely works and the ladies locker room can definitely be cleaner . For the same Price Planet Fitness keeps their gym CLEAN Unfortunately I cancelled my membership for being constantly OVERCHARGED!

One of the best experiences of my life. The trainers really helped me out a ton and I felt great while doing it. The nutritionists kept me on a good diet and I didn’t have to dread eating everyday. Really just an amazing atmosphere and experience. Highly recommended.

Great gym!!! Been a member for a month now and have zero complaints.

It’s my 2nd week here and I love it! The facility is very clean and organized and it’s not over crowded!

Had to update my review to a one star because it started getting packed at night so I decided to come early in the morning only for them to blare music in your ears for private lessons. Private lessons should be held in their own separate room. For this reason I’m thinking about switching gyms after coming for almost 2 years I gave it too many chancesBeen coming here for about a year and driving 30 minutes from dearborn because I like this location better and I never had any issues at all up until that night shift lady with the blonde hair started working there. She had a really sarcastic attitude and made me and my friend feel really unwelcome. I get off work late so I came in at about 10:30 (I’ve been coming here for a year I know it closes at 12 on a Wednesday) and she had to constantly remind me about the time and rules even when I was not doing anything wrong and made me feel like I had to rush through my workout. I don’t feel comfortable working out and having to look over my shoulder the whole time waiting for her to point something out.

Great gym! Been coming here for the past 4 years. Very clean, friendly employees and all the weights I need!

Crunch Westland is under new management 🙌🏽🙌🏽🙌🏽🙌🏽 and I can definitely see the differences; cleaner, nicer people, and best vibe in comparison to other locations I visit. Keeping my membership afterall. …

The staff I spoke with are nice and polite. The issue I have with the gym is that some machines are out of service and haven't been fixed in over a month. Also 1 TV has been blue-screened forever. Like you guys can't even fix that? I'm going to another gym.Edit: Replying to their response, when I went in to cancel my membership, the legendary blue-screened TV was just turned off lol. So I mean... technically you're right I guess?Note: When I called to cancel my membership, the desk told me they require people to physically go in to cancel, in order to sign a release form. When I used to go to the Crunch location in Farmington Hills, I was able to cancel my membership over the phone. Not sure what this is about but fyi.

I come on my lunch break daily and the staff is always so helpful and friendly. The price for the membership and service is phenomenal. Would recommend this gym and location over others.