Crunch Fitness - Westland offers a vibrant gym environment with extensive fitness equipment and amenities, including locker rooms, hydro beds, and a sauna. The gym covers a broad range of fitness levels and provides numerous classes in a clean, well-maintained facility. The staff is frequently noted for their friendliness and helpfulness, contributing to a supportive atmosphere which many members appreciate.
However, member reviews highlight issues with broken equipment, billing inconsistencies, and challenges with canceling memberships. Some patrons also report poor management and the hot water fountain as recurring concerns. These factors can detract from the overall gym experience.
Pros:
- Extensive fitness equipment.
- Friendly and helpful staff.
- Always clean and well-maintained.
- Supports broad range of fitness levels.
- Includes amenities like hydro beds and a sauna.
- Numerous classes available.
- Vibrant and supportive atmosphere.
- Clean locker rooms.
- Affordable memberships.
- Motivational trainers.
Cons:
- Broken equipment issues.
- Billing inconsistencies.
- Challenges with canceling memberships.
- Hot water fountain.
- Poor management reports.
- Overcrowded during peak times.
- Unexplained annual fees.
Location / Contact
- Address: 35715 Warren Rd, Westland, MI 48185, United States
- Phone:+1 734-589-8622
- Email:[email protected]
- Website:crunch.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 111 reviews.
The address is: 35715 Warren Rd, Westland, MI 48185, United States .
The contact number is +1 734-589-8622
This service is listed under Gym .
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taylor anton
2 years ago
I’ll make this review simple for any person to comprehend. It seems like everything that’s been happening at this gym for the past two years has been completely ridiculous and unacceptable; meaning that needs of the customers isn’t a priority to the staff.List:-No paper towels in the bathrooms-No hot water in restroom sinks-Gym is excessively hot (68-70 degrees) I’m very curious on if they want people to pass out.-Gym equipment stays broken for months without getting fixed-Monthly charges differ from month to month without reasonI’m truly ashamed to be saying this about a gym that I enjoyed coming to. We all know there’s new management, so hopefully some change will happen. There’s nothing to celebrate, those balloons should’ve been hung up when the equipment got fixed.
Jessica Pio
2 years ago
I am a new member here at Crunch. Joining was the hardest part but I’m so glad I did. My overall experience so far has been pleasant and exciting. So many of the machines are new to me along with the hydro beds and needless to say I’m hooked. The staff is so friendly and knowledgeable… not to mention their personal trainers will get you where you need to be! I highly recommend!!!
christa schneider
2 years ago
Great place to workout at. The staff is so nice and helpful. Kyle has been great getting me back in shape. Out of all the gyms I will say I really like this place. Always willing to help, high five, and congratulate you on your accomplishments. Come check them out.
Harrison B
2 years ago
Been coming here about a year now, great atmosphere, great equipment, but best of all great staff
Juan Lucero
2 years ago
I've been out of the loop for awhile as far as my trying is concerned, and coming back I've been greeted with encouragement, support and respect from the staff at Crunch. I have a long way to go before I reach my fitness goals, and with the support I'm receiving, I'm confident those goals will become a reality.
B STICK
2 years ago
4 months ago this used to be a good establishment. Now the only thing good is that they have weights. The sauna is not usable due to constant oil being put into it. No policy is enforced about this. Men’s locker room always dirty especially the showers. It’s very unfortunate but I’m seriously considering changing gyms. Would not recommend this facility. Save yourself the frustration.
Cameron L
2 years ago
Lots of newer workout equipment and a sauna as well for just $10?!? Man that's hard to beat. Definitely a better value than Planet Fitness
Amber Rae
2 years ago
I’ve been coming here for a little over 6 months now and always wore crocs. All different colors too. No one ever said anything.Now it’s apparently “policy” even though they are closed toed shoes and allow others to wear them .. Manager really revoked my membership the day after I paid it all for some crocs… get a grip.
Dre The Entrepreneur
2 years ago
I’m from Michigan. I want to take Jose back with me. Lol Amazing Zumba class, great facility and definitely a class that you must try.
T S
2 years ago
I will never go to this place. I visited the Petco that shares a wall with this place and the music was so loud at Crunch Fitness that it was blaring into the Petco. The poor fish tanks line the wall next to this place and a Petco employee told me that the loud music kills their fish!!They need to turn the music down and/or move their subwoofers. Absolutely ridiculous that Petco has had to ask them multiple times yet they still continue to kill these poor fish with their music. I’m sure the other animals inside don’t appreciate the loud music either, but especially the fish who are so close to the source (and Petco was there first)!