Hype Athletics

What a horrible establishment. Not a single thing about this place is good. Why someone would ever consider stepping foot in this place is beyond my understanding.

I came to hype a while ago and unfortunately stopped going which left me with a balance, I was embarrassed to go after that tried many other gyms and found myself coming back to hype there hours, there supplies, the clean gym everything is just a package deal there. I came in and talked to Leon (sorry if I misspelled) he helped me out and was so kind and gained my confidence by a lot I wasn’t embarrassed to come and actually face the issue I had which was my over due balance he was so nice, kind and was a huge help this is simply a review to who ever wants to try this gym out or the other activities they have I highly recommend it me and my family come to this gym and so far no gym has gotten the chance to replace it & I don’t think they would be a great gym like this.Shout out to you Leon ✊🏻

The way that when I called the front desk to ask when my annual membership would end because I didn't want to continue paying the monthly fee. I was told it would it would end in February, and then the payments continued through April. When I called in, they told me I had to come in person to cancel my membership. When I asked the billing department for a refund for the months ofMarch and April, he said there was nothing he can do for me even though I wasn’t given the full information when I inquired about it. Then he said you should’ve remembered that you had to come in person to cancel the membership when I MADE THE MEMBERSHIP OVER A YEAR AGO! how is it that I lost $120 because someone was too incompetent to provide me with the complete information?!

The customer service was amazing today! Ali, the manager, stopped what he was doing to help my son find an item that was lost. Thank goodness he found it, but many establishments would have told him to take the L and the manager would have kept doing whatever else he was doing. My son and I want to say “Thank you Ali, and thank you Hype for having excellent customer care and putting members first!”

If I could give zero stars I would. The staff does not take racial slurs and bullying seriously. Especially when it’s African Americans. Instead of canceling or suspending the membership’s of racist people they suspended victims of bullying. Which led to suspending the racist for A WEEK. Then claimed we’re playing the victim. I have never experienced a more unprofessional facility.

Unfortunately I have to say this place is not African American friendly at all, if you are of any other race that’s not Arab I would stay away from this establishment. There are no regulations for children who seem to run the place more than the actual staff, so be prepared to hear loud,un behaved kids run around saying racial slurs and not even have a membership… you pay all this money just to have others just hanging around for free because again they don’t have strict enough guidelines when it comes to these things. To put the cherry on top if any kind of incident happens with you were you want action to be done and someone to be held accountable that simply will not happen you will be blown off and not taken seriously so if you plan on bringing your kids be prepared for the bullying because it’s outrageous!It became about your organization when your organization decided to do nothing about the situation, seeing how you again blame the victim shows your true colors alone, you fail to take responsibility and care more about protecting racist. Also this wasn’t a bad experience with just 1 child this was a group of children that has happened more than once so again you as an organization tolerate racism and to say Im being discriminatory and hurtful when not only my family but another were victims of discrimination by the lack of action of your organization is disgusting. You’d think in 2023 I as an African American wouldn’t have to question my families well being in certain establishments or deal with ignorance like this but I guess hype athletic is not ready to start holding people accountable and protecting members from blatant hate speech… and just from your unprofessional/insensitive comment I will not be back to speak with anyone.

been there for years nice gym , also nice because it has everything in one place a cafe , courts, weight room , chill area, track . Also great people there.

Used to love this gym until one of your workers kept making excuses that I’m not aloud on the indoor track for example 1 day he said I’m not aloud with a coach the next day he said I’m not aloud because there are people running then he made an excuse that it’s to busy like if I’m paying 30 dollars a month I would at least like to use the stuff I payed for especially when the basketball Courts are full and I need to find something else to do other then the gym

Great customer service if you have an issue or you need anything just call Leon he’s the Manager he will help you thank you so much Leon I appreciate you.

Hype is a great facility. Great staff. Leon helps if you have any questions or concerns.