Hype Athletics in Dearborn Heights offers a comprehensive recreational experience with a wide range of facilities including state-of-the-art gyms and multiple basketball courts. Members appreciate its cleanliness, extensive equipment, and the privacy provided by a dedicated women's section. Additionally, the gym features numerous fitness classes and is family-friendly with programs for kids. While customer service experiences vary, many reviews highlight attentive and supportive staff members, particularly in moments requiring immediate assistance.
However, several customers report instances of rude staff behavior, issues with billing, and concerns about the cleanliness of the women's section. Complaints also mention poor management of racial incidents and discriminatory behavior. These concerns suggest a need for significant improvements in customer service and facility maintenance to ensure a respectful and inclusive environment for all members.
Pros:
- State-of-the-art equipment.
- Dedicated women's section.
- Family-friendly programs and activities.
- Extensive fitness classes.
- Clean and well-maintained facilities.
- Supportive and helpful staff.
- Convenient opening hours.
- Affordable membership options.
- Good community support.
Cons:
- Reports of rude and unprofessional staff.
- Issues with membership billing and cancellations.
- Complaints of discriminatory behavior.
Location / Contact
- Address: 23302 W Warren Ave, Dearborn Heights, MI 48127, United States
- Phone:+1 313-436-0043
- Email:[email protected]
- Website:hypeathletics.org
Rating Stats
Reviews (63)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 63 reviews.
The address is: 23302 W Warren Ave, Dearborn Heights, MI 48127, United States .
The contact number is +1 313-436-0043
This service is listed under Recreation Center .
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Aya Elzeghir
1 year ago
Hit two years with hype. 🥳Favorite gym to be at ,it’s been my second home😍 thankful for all the amazing stuff and personal trainers that have been so helpful throughout my journey!! …
entesar alshaebi
1 year ago
unprofessional customer service at the infront desk , i appropriate contacting me back to resolve my issues ! it was awesome dealing with my situation professionally with in perfect time, sure ill consider coming back as amemeber .
Aimanj 421
1 year ago
Hype athletics is a very nice place, has nice people and very good equipment both in the gym and the basketball courts which have been up to date each year, I recommend it to anyone that likes going to the gym for weight lifting or to play basketball
N. DuBose
1 year ago
This gym is freakin awesome!! Full service gym 🏋🏾♂️ And a total of 5 full courts 🏀 🏀 . Why would you every want to hoop anywhere else💪🏾💪🏾💯 …
ali medlej
1 year ago
One of the best staff group’s extremely helpful and friendly also my favorite place to workout and play basketball.
Nooralhuda Albahiesh
1 year ago
Ive a member of this gym for 7 years now. The ladies side is always expanding and offers everything you need whether is a light workout or more advanced. It’s very clean and their hours stay late which makes it convenient for my schedule. I’d definitely recommend it!! The front desk workers are really friendly and helpful!
Maysaa Rahal
1 year ago
I'm not sure how long I've been going to this gym. Excellent programs and classes. My daughter enjoys it. It's also close to our house. The staff is friendly, with special mention going to Brian and Leon, who are both friendly and professional. I only wish they could open at 4 or 5 a.m., which would be very convenient for working people.
Jevon Mckeown
1 year ago
I’ve been going to this recreation center since they opened up 2011 for a mom to mom sale…I grew up here.All I can say is every year there’s more&more improvement.I love this place, nothing but great people and great energy here.💯 …
Nora Thabet
1 year ago
Amazing staff! Fadia, Angelica and Jackie were delightful and made my experience signing up a pleasure!
Hana Alasry
1 year ago
Jackie is a literal gem. Her form is incredible and she was super helpful when I was first starting off. Her concern is not just for our health but our safety and longevity, I appreciate that so much.