Hype Athletics in Dearborn Heights offers a comprehensive recreational experience with a wide range of facilities including state-of-the-art gyms and multiple basketball courts. Members appreciate its cleanliness, extensive equipment, and the privacy provided by a dedicated women's section. Additionally, the gym features numerous fitness classes and is family-friendly with programs for kids. While customer service experiences vary, many reviews highlight attentive and supportive staff members, particularly in moments requiring immediate assistance.

However, several customers report instances of rude staff behavior, issues with billing, and concerns about the cleanliness of the women's section. Complaints also mention poor management of racial incidents and discriminatory behavior. These concerns suggest a need for significant improvements in customer service and facility maintenance to ensure a respectful and inclusive environment for all members.

Pros:

  • State-of-the-art equipment.
  • Dedicated women's section.
  • Family-friendly programs and activities.
  • Extensive fitness classes.
  • Clean and well-maintained facilities.
  • Supportive and helpful staff.
  • Convenient opening hours.
  • Affordable membership options.
  • Good community support.

Cons:

  • Reports of rude and unprofessional staff.
  • Issues with membership billing and cancellations.
  • Complaints of discriminatory behavior.

Location / Contact

Rating Stats

3.8

out of 5.0

21 reviews
5.0
2 reviews
4.0
4 reviews
3.0
6 reviews
2.0
30 reviews
1.0

Reviews (63)

author-img

I got a call about not having paid an annual fee. I called the number back and I was on hold for a long time. I went to the gym and they said my insurance had already paid the fee. 9 months later and I am still getting the spam calls from the Hype Athletics auto message. I only went to that gym twice! Not worth it because of the spam calls, lack of communication, and voice mails.

author-img

The gym is closed four days for the diversity festival. I don’t understand how this works. That’s four days we don’t get to workout yet we’re still paying our membership dues. I don’t want to drive to the Wayne location. I want to use the women’s gym.

author-img

Love the womens only gym especially Jackies class! High energy, great workout and already feeling healthier! Wish there were more classes that she taught everyday!

author-img

Paid in full for the year, then my card starts getting charged with a late fee, I contacted them they said its a service fee, even when I paid it off in full for the year, they want to still charge my card for new things they made up. Wouldn't recommend. Let see if they resolve this.

author-img

What great facilities. From the programs and support given to the community to the private women's gym & child care. Just all around a great place! I will continue to support for years to come!THANK YOU!

author-img

Guys Jackie is the best I swear she’s literally amazing she does an amazing job at the gym and she makes sure she does her job at the ladies side. I hope I spelled her name right sorry if I didn’t lol. Love youuuu, been here for 2 yrs and it hasn’t been any better❤️

author-img

I have been going to this recreational center for a few years and they are very friendly as well as helpful…….once I brought my sister with me,who was actually going into a diabetic coma at the time her sugar was 24 and had it not been for the staff whom immediately went into action to help me with her,I don’t know what the outcome would’ve been, because I was a nervous wreck and they calmly and quickly went into action I’m so grateful and thankful for them…..Also I would like to add that I’m an African American woman and they have never been rude or disrespectful to me

author-img

Not a good experience, the mens bathroom. Only had one stall opened , the other had broken door hanging on the floor the whole weekend. Came here for my son’s basketball tournament and they over charged for everything from the door 15 dollars a day!!!!!!!Don’t ever have to come here again…

author-img

DEFINITION OF SCAMMERS!!!!!!I wouldn’t recommend this place to anyone. The gym itself is okay but in order to have a membership you have to have a card on file and they always overcharge you. I go in to make my payments on time and they told me I was “late” even though I still have the receipt with the time and date showing that I was clearly on time. I just payed the rest of my membership in full so I no longer have to deal with late fees or them trying to charge my card. I just got a message that they tried charging my card for $35 even though I paid my membership in full (which I doubled checked that I paid in full). They are literally the definition of scammers. Now I have to go in and argue for the 3rd time in order for them to stop charging me these unnecessary payments. I wouldn’t recommend letting these people have your card information because they obviously only care about money. A similar situation also happened to my mother and friend but I still had hope they wouldn’t repeat the same mistakes with me. (If you still choose to attend this gym make sure you keep all your receipts with you because they also love to lie about you being late or not making a payment at all)

author-img

Doc has one if the best aau teams and coaches around. This man takes care and loves the girls on his team so much. He is not about the money he goes over and beyond for the youth in this organization. The man is so beyond underrated for the care and compassion he has for kids.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 63 reviews.

The address is: 23302 W Warren Ave, Dearborn Heights, MI 48127, United States .

The contact number is +1 313-436-0043

This service is listed under Recreation Center .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos