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Genesis Health Clubs - East Harry is a well-facilitated gym located at 1607 S Georgetown St, Wichita, KS. Their amenities include a swimming pool, turf area, hydro-massage chairs, and various fitness equipment. They offer extensive hours throughout the week, making it easy to fit workouts into a busy schedule. The gym has a mix of customer reviews, with some patrons praising the friendly staff and clean facilities, while others have mentioned issues like poor management, inconsistent cleanliness, and additional fees.

Despite some negative feedback, many members appreciate the supportive atmosphere and quality equipment. They have also noted helpful staff members and engaging classes that cater to different fitness levels. For those seeking a welcoming environment with good facilities, Genesis Health Clubs - East Harry could be a suitable choice, though it's worth keeping in mind the mixed reviews on customer service and cleanliness.

Pros:

  • Clean facilities with good amenities.
  • Friendly staff and motivating trainers.
  • Various fitness equipment and classes.
  • Extended hours make it convenient.
  • Swimming pool and hydro-massage chairs available.
  • Supportive and positive atmosphere.
  • Indoor turf area for workouts.
  • Spacious and open floor plan.
  • Personal training sessions offered.
  • Many positive member experiences.

Cons:

  • Inconsistent cleanliness, especially bathrooms.
  • Reports of poor management and customer service.
  • Some complaints about additional fees and high prices.

Location / Contact

Rating Stats

3.9

out of 5.0

19 reviews
5.0
5 reviews
4.0
4 reviews
3.0
5 reviews
2.0
27 reviews
1.0

Reviews (60)

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Well, I made the mistake of putting in my phone number to check the prices, was messaged twice not 5 minutes after I did and then called twice after I told them to stop contacting me, absolutely horrible business practice, let your customers decide if they want a membership and stop harassing them into getting one, this is the reason I will not be getting a membership and will be going to the Y or Planet Fitness, these people are vultures.

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Great atmosphere, great equipment, customer service could be better. Was told that I get 4 free pt sessions, tried to schedule one and he blew it off. The only other thing is I really wish they could be a 24 hr gym, I work at 4am and I prefer to get my workout in before work, but I make do.

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Nice gym, staff are friendly. Very clean

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lowered to 2 stars, because most of the bench racks and squat racks are missing collars (how are you supposed to lift safely if the weights can slide off). Also, a couple of the weight stacks are missing their pins.Also all the other genesis gyms have Rogue ohio bars for their weightlifting platforms, but this one only has stiff powerlifting bars. Kind of ridiculous to have proper kg bumper plates and no oly bar to go with it.

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So far my experience at Genesis has been nothing short of spectacular William Starks has been supportive not only helping with my fitness but spiritually and emotionLy as well

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It was a great time. William helped me out a lot with my training session he really helped motivate me to work harder on myself.

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Clean facility with excellent hours, and with multiple convenient locations! Well worth the monthly membership.

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Very cllean and 💯 staff are very professional and friendly . I love to go there ... …

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The manager is irresponsible. I have never left a review but I hope no one ever has to deal with Julian Macy. I signed up for a membership, didn’t sign a paper just gave him my debit card info, he said that’s all he needed. Said I would be charged $24 a month with my healthcare discount. Got charged $33 a month, called every month to get it fixed, said he would fix it. He never did… so I called in May to get it cancelled and he said he would get it done right then and there. I go in yesterday cause he said I could get refunded for the overcharges, not only did he not cancel my membership, he signed me up for a year membership after telling me I could quit anytime with no charge.. it’s $100 to back out of a year membership. Obviously this is not Julian Macys first time doing this, there’s been a lot said staff. Nice gym but needs a better manager that is actually responsible and cares what the guest say. But the girl that helped me out, wish I caught her name, was very pleasant and patient.

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I came in a few days ago to this location, despite the reviews, and it wasn't too over crowded and the people here were quite friendly. The only reason there's 4 stars instead of 5 is because I couldn't find a staff member almost the entire time I was here, I had a few questions but when I did find her she was very polite and friendly. Will definatly be coming back.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 60 reviews.

The address is: 1607 S Georgetown St, Wichita, KS 67218, United States .

The contact number is +1 316-768-8121

This service is listed under Gym .

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