Genesis Health Clubs - East Harry

It's a health spa ++... tanning beds, swimming pool, hydro-massage chairs, wifi, theater w/ nautilus equipment, basketball court, handball courts, wet and dry steam rooms and of course weight training equipment for every muscle group. Personal Trainers and classes of many types if you choose.

Absolutely incredible how this facility was amazing under the ownership of Vasa but is a complete disappointment under genesis.1. As pictured, the row machine in the theater is completely covered in dust and obviously has not been cleaned in weeks. Much of the other equipment and especially the bathrooms are clearly ignored by the staff most days. The entire gym was consistently clean before genesis took over.2. People who have been going here for some time will remember the wet wipe shortage that made it so not even the gym goers could clean the gym. Their solution was to remove over half of the wet wipe dispensers so now you often have to cross the gym in order to clean equipment after using it. But at least there are wet wipes to be found even if you have to take a nice lap around the gym to find them. Thanks for the extra steps.3. After the switch from Vasa to Genesis, I was promised no additional fees. I was immediately charged an annual fee by genesis after the switch and when I brought it up to the manager on site I was told nothing could be done.Overall it is a wonder how a gym that already had an amazing layout and above average equipment could be turned into such an unpleasant place to work out. It would take minimal effort to fix the major problems that have been created but it is obvious that genesis lacks the care that Vasa had.

The only pro of this location is that is used to be a VASA and has nice equipment.Other than that this location is very disappointing.We have had multiple instances of calling to verify and being told by staff that child care was currently open only to show up and be told they are not open.When signing up we were told we could take our kids into the gym if KidCare wasn’t open. Only to be told today by management that we aren’t allowed to do that. We were lied to about available childcare so we would sign up.Clearly very poor communication between staff and managers.Wish this location would have stayed a VASA

They buy your info online then harass you via phone and email for YEARS. I have never ever step foot inside this place and they call every few months then get an attitude when I tell them to never call me again. Go to planet fitness it's literally $10

Very good service, and very good looking team. Very friendly and welcoming for my first time in.

This gym has 90% of the tools you need to be successful, the other 10% is on you.

Great training facility and amazing staff! Natira is the best trainer and Jaylen motivates me to come back. Love the indoor turf area.

Just tried to join this gym. $68 a month for one person and it's not even a 24/7 gym. Reading these comments has confirmed I will not be supporting. This area is lower income, so when VASA came and was cheap, it was booming with great service, great machines, positive vibes from staff and heavy flow of customers with no issues. Now its insanely overpriced, no one in the area can afford it. No wonder it's always dead. We can't have anything good on the Southside it seems. This place has gone downhill.

With all the new members I know you’re getting an influx of money.You guys need to expand the unused space and add more squat racks, smith machines, pull-up/dip machines, and double the targeted muscle machines at least come on. Smh

Walked in at 345. "Can you check me in?" Answer: "we close at 5." (So is that a yes?). Guy shuts TVs off at 420. Man, if you don't want us here, just say so. Needs some serious customer service trainingHe was kind enough to give us a 10 minute warning to get off the treadmills though so that's something.