Genesis Health Clubs - East Harry

Has all you really need for a fantastic workout. Pretty clean and friendly staff and is very reasonably priced! Definitely recommend

Shannon was great.. thanks for everything Shannon, 💯 i do believe that she is one of the best employees that works at Genesis... …

Huge gym, super clean, friendly atmosphere. The fitness cinema is my favorite. Classes are fun, too!

Came as a guest of a member from a different Genesis but I was told I needed to pay $20 or provide phone numbers as sale leads. He said “we want to offer them a free pass to come” lol but won’t even let me in with a member. Classic genesis hustling, all about money and not service… get the balance right. Merry Christmas

I get up early to come to the gym at 4am. Twice, I've sat in the parking lot with no staff anywhere to be found, and the doors still locked. Multiple cars in the parking lot at this time because I'm assuming those people, like myself work at an earlier time and like to workout BEFORE work. If this keeps happening, I'll be canceling my membership and going elsewhere. I come here because it's convenient and I'm locked into my Vasa price. This isn't good business, period!!!!!

I am from out of town and was lucky enough to find this gym for my visit. I have been through 3 gyms in Fort Worth where I am from and this one puts those to the bottom of the list. This gym offers so much more for a middle range price. It sets the bar high for what I have experienced from a gym. If I end up moving here this is the first thing I will join here .

When joining Genesis in a different city I was told I had 20 guest passes to use. I also became an employee of that Genesis not to long ago.When visiting this Genesis on vacation I brought my brother with me expecting to use a guest pass and explained the above^^ They wouldn’t let him in, instead hustling us for names and numbers of people they could call to try and collect as members.My brother told me to go ahead and workout & that he’d wait in the lobby. 30 min later he found a guest pass online and showed it to the people up front.They laughed at him and smirking said “we didn’t know there were guest passes online” (obviously knowing that)If Genesis is going to market itself as having access to other Genesis gyms then I expect the same politeness and courtesy I get walking into my home gym. If this Genesis can’t accept guest passes from a different genesis, that’s fine, but don’t be disrespectful.

Cheaper than other genesis clubs salt waTer swimming pool no chlorine. Love that but miss the protocol bikes of other clubs.. helps that I know someone there.

I don't typically write reviews about negativity, but this is necessary if it matters to the business.The gym itself and it's equipment are fantastic.Zero complaints there.Where some light needs to shine is the customer service. The most I ever get from someone on a rare occasion is a "sup" when I come in and scan my key tag. No smiles and no "welcome back."When I leave, I always look over to give 1 of the few associates behind the counter a wave goodbye and it's as if they purposely avoid eye contact and pretend not to notice. This is nothing I lose sleep over, but it goes a long way for a business. And I know I preach to the choir, but Vasa did great with friendly customer service when they were owners of this location. Again, great equipment and I always enjoy my workout here.If you made it all the way to the end, I appreciate the time.

This location has come a long way, I was not happy at first, the staff was disconnected, spent more time on their phones than working, one woman, I forget her name was rude and even argumentative. Recently there has been a staff change and the people are very nice. The place is much cleaner than before as well.The real turn around took place when my car was broken into. The new store manager was genuinely sorry it happened and was willing to do anything to help. This place is great.