Main Line Health Fitness & Wellness Center, located at 1020 Baltimore Pike #150, Glen Mills, PA, is a popular fitness destination renowned for its comprehensive amenities and well-maintained facilities. Not only does this gym offer an array of workout machinery and group exercise classes, but it also features a clean and welcoming environment with a friendly staff. Customers appreciate the additional perks such as clean swimming pools, available towels, and childcare services, making it a top choice for fitness enthusiasts of all types.
However, some reviews point out issues related to customer service, particularly in the handling of membership cancellations and staff interactions. While the center excels in numerous areas, these concerns are significant enough that potential members might want to consider their options carefully.
Pros:
- Well-maintained and spotless facilities.
- Variety of gym equipment and fitness classes available.
- Outdoor and indoor swimming pools appreciated by users.
- Childcare services are available and highly praised.
- Helpful and friendly staff mentioned by several members.
- Towels available for member use.
- Personal trainers are professional and encouraging.
- Locker rooms are clean and well-equipped.
- Therapy pool and jacuzzi mentioned as huge plus points.
- Flexible opening hours accommodate various schedules.
Cons:
- Some instances of rude customer service reported.
- Complaints about difficult membership cancellation process.
- Negative feedback about sales tactics and inflexible staff.
Location / Contact
- Address: 1020 Baltimore Pike #150, Glen Mills, PA 19342, United States
- Phone:+1 484-227-7999
- Email:glenmills@fitnessandwellness.org
- Website:mainlinehealthfitnessandwellness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 1020 Baltimore Pike #150, Glen Mills, PA 19342, United States .
The contact number is +1 484-227-7999
This service is listed under Gym .
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Michael Kinzly
7 years ago
Brand new brand new facility with all new equipment
NIKHIL GUPTA
7 years ago
Best fitness experience in the area. Keep up the great work team.
Lynn Collins
7 years ago
New, clean, great array of equipment and not overly crowded.
Lorraine Stansbury
7 years ago
Samuel Torres
7 years ago
My biggest complaint is how much the staff makes you wait and the amount of paperwork. I would suggest electronic applications and an emphasis on customer service.
Melissa Kim
7 years ago
Great Gym, awesome staff, nice locker rooms and very fun group fitness classes!!!
Lisa Voicheck
7 years ago
Beautiful facility. Top machines. Good fitness classes. Pool is awesome!
FeeFe (Fefe)
7 years ago
Love it.My personal trainer is awsome.The place is clean and staff are friendly and helpful.It's absolutely worthy to join it!
Carmen Thomas
7 years ago
I use the gym there, and it's fantastic! Clean and update equipment. Tons of trainers available to help (although I have heard that's not the case on a Sunday). I have found all staff members very polite and helpful too.
Nick Scott
7 years ago
I initially called and spoke to a really nice sales rep and she asked me when I'd come in to check out the facility. I told her Tuesday but actually went on Wednesday. I toured the gym. It was nice and the equipment was new. I thought I might give this place a try since my present gyms equipment is a bit dated and I'm thinking of switching gyms. I called back two weeks later and I asked if I could come in at the time I would normally come so I could see if the gym is congested and if I would have to wait for equipment on a daily. I spoke to a guy this time and he told me that was not possible. If I wanted to see the gym, I would have to join and sign the contract. I could not get a guest pass and joining was my only option. He tried assuring me that they have a membership cap so it wouldn't be crowded. The whole thing sounded very unprofessional to me and is this an example of the kind of customer service they would give me if I became a member? There's no reason I shouldn't be able to check the facility out one more time.....twice before I sign up is not to much to ask for. Needless to say, I didn't join. Springfield Healthplex will keep me as a member for now.