Located at 877 Grafton St, Worcester, Crunch Fitness - Worcester East offers a spacious and well-equipped gym experience. Members appreciate the clean facilities, extensive selection of equipment, and helpful staff, making it a valued option at a competitive price of around $15 a month. Various fitness classes and a friendly atmosphere are highlighted, providing a welcoming environment for both beginners and seasoned gym-goers.
However, issues like overcrowding during peak hours, inconsistent equipment maintenance, and customer service problems, especially regarding membership cancellations, have been noted consistently. These factors can affect overall satisfaction, suggesting improvements are needed in management and facilities upkeep.
Pros:
- Spacious and well-equipped facility
- Clean environment
- Helpful and friendly staff
- Excellent pricing, around $15 a month
- Variety of fitness classes available
- Good for beginners and advanced gym-goers
- Ample parking space
- Military discount available
- 25-pound dumbbell increments available
- Clean environment with a welcoming atmosphere
Cons:
- Overcrowded during peak hours
- Inconsistent maintenance of equipment
- Frequent issues with membership cancellation and billing
Location / Contact
- Address: 877 Grafton St, Worcester, MA 01604, United States
- Phone:+1 774-312-6228
- Email:[email protected]
- Website:crunchworcestereast.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 877 Grafton St, Worcester, MA 01604, United States .
The contact number is +1 774-312-6228
This service is listed under Gym .
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Kay Ips
1 year ago
Spacious, clean, friendly employees (basically everything that Millbrook street is not)…….HOWEVER, someone is going to snap their neck on that floor in the class area and sue this place blind. Who’s “bright” idea was it to put a plastic textured floor in a gym with people sweating and jumping around. Sadly for this reason I can’t continue to come here even though I loved it at 1st. The classes are the only reason I come but I can’t jump, run, or move as much as I’d like because I almost fell multiple times. 😔
Andrew Auerswald
1 year ago
Has plenty of selection of workout equipment. Nice people and clean.Definitely worth the price.
Matthew Miroslav
1 year ago
Guests here are hostile today asking some alpha masculine toxic guy ok acting weird being veteran of army and cpr lifegaurd certs he was acting weird instead he was acting extremely hostile . Going need find different location again
SAMRUK
1 year ago
Want a better place to get fit and go to Crunch fitness center
L. CD
1 year ago
I am trying to speak with someone about joining but phones rings, someone answers and I can hear the noise and conversation goi g on and then they hang up on me!
hamilly brito
1 year ago
Bad attendant, they charge me after finish the member chip contract, and the manager is very rude.
David Guerad
1 year ago
Has a lot of handy equipment. Helps you can gain muscles and lose weight. People are friendly
Arden Fitzgerald
1 year ago
Best gym ever! Always greeted by friendly faces and professional people at the front desk ;) especially Kevin and Patrick!
J P
1 year ago
Love this place!Hit classes are great and plenty of equipment available even in the busy times.
Sarah S
1 year ago
For the price, there is a lot of equipment to work with, they offer 2 turf-like areas, and have 2.5# DB jumps which is helpful for us ladies.However, they need more cable machines for the amount of members they allow, and the ones they do have don't work great. It's as if they need oiled or need a new cable, like they don't work smoothly they catch or grab resistance randomly during the exercise.They also take a really long time to fix broken equipment. And sometimes the gym gets so congested you can barely workout, esp after 4pm. Recommend working out here in the AM if you can