Planet Fitness

no A/C, and not much to move the air around in a crowded, centrally located city gym on a hot day .... really? like, i understand this is a first world problem, but it was absolutely awful in the place. fix the HVAC or invest in some floor fans ... not an unreasonable request.didn't see a water fountain.layout of machines is weird. circuit area is an absolute waste of space.and most importantly (and i will put this nicely), your lazy, condescending staff could use a LOT of training in common sense, critical thinking/problem solving, and how to interact with people, especially when it comes to unintrusive, non-disruptive and legitimate special needs of gym members.long story short, one of your employees created an issue where there was none, and almost made it 10 times worse with their approach.the funny thing was that more serious and distracting issues were completely ignored.i will leave it at that.fix the nonsense.

Too many members are allowed to wear pretty much anything, many are wearing very little. Too many are inappropriately dressed and too exposed creating unnecessary sexual tension. They have people running on the gum floor instead of using a treadmill!! A place for the immature and children. It's a $10 a month place and it feels that way.

Customer service is always great.

The machines were clean and staff members were friendly and helpful.

The solitude and knowing you can be who you are and going just focused on yourself. The gym is clean, the staff is attentive and the best part is the fact it's like a hidden gem. The equipment I prefer is usually always open whether the elliptical or stationary bikes, and with a set of earphones in you enter your own world and block out everything else.

Good equipment wise. However, compared to other PF clubs, the hvac is below par. The club is not cool enough. Very difficult during the summer months. Also, there is no water fountain which is surprising. Switched to this club for a change, now waiting for the 90 day window to be over, planning go back to old club immediately.

I signed up for a membership about three weeks ago. I come back a week later and the gym is closed for 1.5 weeks. Why was I not informed when I signed up that the gym would be closing??The only notice that the gym would be closed was outside on a poster, we were not informed at all.Then I come back the day after they said it would be open again, and it is once again closed.The gym is a good, but I feel like I am wasting my money. Extremely disappointed.

Did you forget to send out a notification to your members that you be closed until 7/15?? I get enough garbage messages on my phone from PF, so I know you know how to do it.Hey, it's 7/17. The gym is closed. Again. The poster on the easel outside sez you will re-open at 3pm. You do have my email and you do have my phone number... I know cuz, messages about unimportant stuff... where is the email or text informing members of closure? This IS my home gym... you have me on file as such... -Confused In Albany

Nice staff, the place is too small for the amount of people that come

Employees are always friendly and helpful. It is kept very clean, too!