Planet Fitness

I understand that you're under construction but not having any water to offer members is completely unacceptable.

Have been going to PF for years! Friendly and helpful staff, clean facilities, equipment well maintained. Close and convenient location. Love the tanning beds!

I love Planet Fitness. It's only $9.99 a month in my area. The YMCA costs $50 per person per month. There are 3 of us in my family and we live in a high cost of living area. If you wait to grab a deal you can pay only $1 to start a membership. Watch out for the annual fees though. Planet Fitness is a place where there's diversity, there's no banging weights or growling. I love the ascent trainer and rowing machine. I like the environment. Everything is cleaned often and you can wipe equipment down with sanitizer before and after using. The women's locker room is great. No scale but they do have a few showers. I bring my own lock and never leave it locked on a locker where I leave. There aren't many outlets for charging your phone so come charged up. The amenities here are by membership type and includes tanning, chair massage, jair services (I think), personal trainer and some classes There's a cardio area with every kind of cardio machine, a weight lifting area, a bench weights area, a 30 minute workout area with a 30 min. timer, weight lifting machines all over, and a separate area for stretching and calisthenics that I think is the personal trainer area sometimes. Staff are friendly, helpful and caring. There's a cooler full of water and energy drinks and even some light snacks. There is a first aid kit that staff keep and a lost and found. My favorite feature by far is the app where you can keep track of exercise you do and it shows you calories burned. You check in with the app, and log your workouts and it keeps track of all your workouts and even gives you simple reports. I liked the app because it also let me keep track of what weight/lbs I had set on each machine so I can decide when I was ready to go up in weight. I loved Planet Fitness! I just don't have a way to get there anymore. Otherwise I'd go 3x a week.

Can't believe a gym doesn't have a water fountain installed...? For an insult they offer bottled for you to purchase. Can't believe it is not offered to clients due the lack of a water fountain being available in a freakin "gym". I guess hydration isn't important in a gym unless it's for profit...SMFH

Terrible experience at this location. I tried to cancel my gym membership, but the manager made it impossible to do so despite me canceling on time. I canceled via email, but was instructed to come in person ONLY for that same manager to tell me that my cancellation is “pending” and I would still be charged. I do not recommend planet fitness. I wish I didn’t have to rate them at all.

I’d been a member for years and enjoyed the perks of the Black Card, but they have been slowly taking away the benefits that made the membership worth the cost for me. Just this month they got rid of the free haircuts (although their website says they still offer them - they do not!). I’ve heard from others that they also got rid of spray tanning at the Troy location, so they all must be reducing the benefits. So today I cancelled my membership and am going to another gym that offers unlimited spin and fitness classes for roughly the same price. I’d come back if they resumed the services they have gotten rid of!

The bigger manager is very rude and very un accommodating has made me feel uncomfortable a numerous amount of times and other gym goers never experienced anything like this ever planet fitness you guys need to do better with your staff choice

I currently moved to Albany, and it was my first time to visit Planet Fitness asking about the plans and to see if im gonna subscribe for a specific membership or not. The front desk lady didn’t offer to walk me through the gym, she was very rude, i asked to workout today to check the gym facilities and pay next time she refused, i told her that supposedly first session for free she said NO. There was very bad customer service and it was very bad experience that i cant recommend to anyone. Terrible place. Unhelpful management.

Really love this planet fitness they always answering my questions. And everyone there is friendly and focused on their workouts

I find that everybody more friendly people will speak too u there, mostly the staff is great.