Planet Fitness in Troy, NY, provides a budget-friendly and judgment-free workout environment. The gym is known for its friendly staff and well-maintained equipment, making it ideal for beginners and casual fitness enthusiasts. Members appreciate the 24-hour access on weekdays and the variety of exercise machines available.
However, the gym has faced criticism for its maintenance issues, especially concerning the bathroom cleanliness and malfunctioning water fountains. Some members also reported poor customer service experiences when attempting to cancel their memberships. Despite these concerns, many still find Planet Fitness a suitable option for basic workouts.
Pros:
- Friendly and helpful staff
- Budget-friendly memberships
- Clean and well-maintained equipment
- 24-hour access on weekdays
- No judgment atmosphere
- Variety of exercise machines
- Convenient location with ample parking
- Additional perks like massage chairs and tanning with Black Card membership
- Free training sessions available
Cons:
- Poor maintenance of water fountains and bathrooms
- Issues with membership cancellation process
- Limited free-weight options for serious lifters
Location / Contact
- Address: 660 Hoosick Rd, Troy, NY 12180, United States
- Phone:+1 518-390-7268
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 70 reviews.
The address is: 660 Hoosick Rd, Troy, NY 12180, United States .
The contact number is +1 518-390-7268
This service is listed under Gym .
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JESSICA VALDEZ
2 years ago
Clean Facility, great staff. Wish hours were 24/7 but still manage to get in a good work out most days
Daved Ben-Levi
2 years ago
It's worked for my training. The only thing is they don't have an in house trainer. Would be wonderful if they took hiring a few trainers. Would be ideal if I was one of there trainers..
N Marti
2 years ago
As always, the staff were friendly and the gym was clean. It looks like this location is beginning to undergo some renovations so visitors should be aware that the parking lot is not as it was a few months ago.
Kimberly Sullivan
2 years ago
What's disappointing about all the planet fitnesses owned in the area is they promote certain things that are special of each one for example their spray tanning at the Troy one on hoosick street in Brunswick but has not been used in over 2 years so don't promote it take it out add a red light booth do something
Victor Santiago Jr.
2 years ago
So far this is my favorite floor plans for planet fitness. Very easy to get around and find your machines. Trying to get there before 530 or get to little harder to Find a machine
Jay S
2 years ago
Great employees, personable, they are constantly cleaning machines, equipment, etc. Just got new bulbs in all tanning booths and bed. Highly recommended
Nelson Jr
2 years ago
Great place for an Early riser trying get after it early. I can confidently say I'd recommend this place to family and friends. They have so many perks for a really low price I can't complain.
Timothy Johnson
2 years ago
Just moved to Troy! Love this planet fitness. But I have one request… as do most people I’ve talked to here.. please please put in a water bottle water dispenser above the drinking fountains 🙏🙏🙏 …
Ken Youngs
2 years ago
Love the gym healthy lifestyle.Not happy a Chicken joint is opening up right next to the building the gym is in.If the grease smell is unbearable I'll have to switch gyms.Closing at 9 pm weekdays and 7 pm weekends is not what I thought I was getting I believed it was open 24hrs.
Shenea Watson
2 years ago
I have never felt more comfortable in a gym before. This gym allows me the freedom to move freedom between machines. There is absolutely NO JUDGEMENT in this gym, which happens to be the Motto. The hours are accommodating and, I believe I made the BEST choice, when seeking out a gym, to assist me in my weight loss journey.