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Defined Fitness Sandia Club offers a wide range of fitness equipment and classes, located at 3301 Juan Tabo Blvd NE, Albuquerque, NM. Open early at 4:30 AM on weekdays, this gym caters to early risers and stays open until 10 PM. The large facility has a diverse membership, accommodating both beginners and serious lifters. Friendly staff like Natasha and Alexis are often praised for their exceptional customer service.

Despite its benefits, the gym faces significant issues with cleanliness and maintenance. Members frequently report broken equipment, poor air conditioning, and unsanitary conditions in the showers and pool areas. Management has been criticized for poor responsiveness and unprofessional behavior. Due to these concerns, several members suggest considering other gym options.

Pros:

  • Wide range of equipment and classes.
  • Early opening hours at 4:30 AM on weekdays.
  • Friendly and supportive staff.
  • Diverse membership.
  • Customer service praised, especially by Natasha and Alexis.
  • Reasonable pricing.
  • Spacious facility.
  • Flexible membership options.
  • Offers childcare (though it may be full sometimes).
  • Pool and hot tub available.

Cons:

  • Poorly maintained facilities.
  • Air conditioning issues.
  • Unprofessional and unresponsive management.

Location / Contact

Rating Stats

4.3

out of 5.0

14 reviews
5.0
14 reviews
4.0
7 reviews
3.0
3 reviews
2.0
22 reviews
1.0

Reviews (60)

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This is the worst gym management I have ever experienced. Marissa Romero doesn’t return phone calls or emails. I left the gym four months ago, have tried canceling multiple times and I am still getting charged! Don’t go there!

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Pretty Good, but I signed up because they had a sauna. However the sauna looks like it hasn’t been mopped in months and is covered by so much grime it coalesces into a kind of gelatinous ‘mud’ under the seats. Gross

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I have been going to this gym for over 10 years, and by far the best front staff to date is Natasha she is always helpful and happy even at 6 in the morning.

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Will the Steam room ever be available ,it’s been down since coronavirus !!?All the other gyms have steam rooms and are open,might head on over to another gym for the same price

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Love this gym. I'm there M-F at 4:30am. Not only are the other members caring and supportive, the morning staff is great. Natasha is always ready to meet you with a smile and cheery disposition, and a "Have a great day!" when you leave. Super sweet girl I've come to look forward to seeing each morning.

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I've been a member for something like 8 years. I love the people, the members, the atmosphere, the equipment, the location, but they HAVE to do something about the AC! It's crazy to have one of the biggest gyms in the city with terrible AC, especially with 100+ temps outside! If you're thinking of joining and using the Sandia Club do yourself a favor and wait until fall or winter! 🥵

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Great gym overall, probably the best in ABQ. You will be hard pressed to find a better gym in ABQ. Some suggestions is keep time limit on machines so people are not sitting on cell phones. Add a leg curl machine and leg extension machine (like those 2 good ones near the windows). Make sure most of the stair steppers work (those are my favorite cardio). And finally increase day care hours, Especially Saturday! If I see a some of these changes I will gladly upgrade to 5 stars.

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will remove 1 star once they get set the temp ac to 75 or below. Had another member say he brought a thermometer it read 90. Not sure if it's that hot but 80+ degrees with the number of members paying is unacceptable. I didn't sign up for a hot yoga studio.

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VERY disappointed my wife pays good money for her Lesmills work outs the A/C has been broken for a long time!! She doesn't like to go much to this location unfortunately she has to travel out of her way for a satisfying experience.

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Don't do it!!! Sign up elsewhere! Random fees, not really that clean, if your gonna charge me annually to improve your facility focus on this facility instead of putting my money into other locations. Very disappointed with this gym. I Had high hopes.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 60 reviews.

The address is: 3301 Juan Tabo Blvd NE, Albuquerque, NM 87111, United States .

The contact number is +1 505-296-7000

This service is listed under Fitness Center .

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