Gold's Gym in Anaheim offers a range of fitness services, including various equipment, group classes, and exceptional personal trainers like Javier. The gym maintains a clean environment and friendly staff, making it a welcoming space for both new and experienced members. However, the gym struggles with overcrowding during peak hours, and some members have reported issues with the sauna and other amenities.
The gym's membership system has been a point of contention, with some members experiencing difficulty cancelling their memberships or facing unexpected charges. Despite the availability of diverse workout routines and top-notch trainers, some customer service interactions fall short. This location has potential but could benefit from improved management and better handling of issues raised by members.
Pros:
- Wide range of equipment.
- Friendly and helpful staff.
- Clean environment.
- Dedicated and effective personal trainers.
- Specialty rooms like the movie room.
- Hydromassage and steam room.
- Flexible workout options.
- Good selection of classes.
- Affordable membership fees.
Cons:
- Overcrowded during peak hours.
- Issues with sauna and other amenities.
- Difficulty with membership cancellations.
Location / Contact
- Address: 10870 Katella Ave, Anaheim, CA 92804
- Phone:(714) 741-3926
- Website:goldsgym.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 124 reviews.
The address is: 10870 Katella Ave, Anaheim, CA 92804 .
The contact number is (714) 741-3926
This service is listed under Gym .
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Guy Kellam
1 year ago
I have been a member of the Garden Grove facility since it opened. It's clean, has a friendly staff and a good selection of equipment.I had the pleasure of working with Javier Aguilar who is one of thier top personal trainers. After our initial meeting, he put together a 12 week program to address all my needs and goals. Hedid a series of "in-body" scans for me to check on my progress. recomended areas that I should focus on to keep a good balance in my results.Javier demonstrated proper techniques and a good variety of cardio and resistance training to achieve my goals. He also advised me on proper nutritional dietary ideas.I highly recommend Javier as a personal trainer
Vanessa Marie Villagrana
1 year ago
I would definitely rethink becoming a member at this gym the manager Kyle regardless of how nice he tries to sound on the phone he's really just not very polite at all his staff is terrible the gentleman Stephen that works there at the front desk I have no words for him I don't know how he got a job there with that horrible customer service 45 minutes I wasted and Kyle actually hung up on me. I called back to get the number to corporate and he pretended that he didn't hang up on me.
Spencer Crews
1 year ago
Been working with a personal trainer Javier since the end of January. Since then I've gone from 251 lbs to 236 lbs. Been really pleased with the service, workouts, and meal plan from him. As for the gym itself, it has everything you need to get a solid workout in. There are much more expensive gyms with more amenities but for less than $25 a month, this place has all the essentials. Also the staff is really friendly and I always appreciate the acknowledgement they give me every time I enter or leave.
Peg Knoll
1 year ago
I’ve been a member of Gold’s Anaheim since they opened. During this time, I’ve always had a personal trainer, most were very good. I’ve been training with Javier since December of 2021. I have seen the best results during my training with Javier. He’s dedicated to his clients & their success. He tailors his training sessions to each client & their needs. As I saw results, he pushed me to do more, which allowed me to see more results. Then he convinced me that adding nutrition & better eating habits would give me even better results while eating more foods.Sometimes I think that Javier is more proud of my successes than I am. I’m very happy with my training, the increase in strength & mobility & weight loss. I’m 72 years old and I didn’t want a rapid weight loss, because I wanted to lose it slowly by changing my life style, which I hope will become habits for life.Javier even has my husband coming more often for training. We are both happy.I would recommend Javier to anyone that needs a trainer. He’s dedicated to the field & this is his career choice not a just a job.
Ana Cruz
1 year ago
After 2 years of staying away from this place, I come back to find it the same. Trainers promise you things and offer a great sounding gym with all the amenities. They never mention the $50 annual fee they charge you for until it surprises your bank account. I already knew about the fee, so I didn't bother to bring it up during signing up. I was only going to get 3 memberships, but the trainer convinced me to do the 4th, and he would add the amenities. Now, signed up, 3 of my memberships aren't allowed to use the classes he said they could. They can't even use the massage chairs... ? The classes at 5 am. are sometimes canceled! And the sauna is never on! It's so disappointing to be a member of something you pay so much for that you can't even enjoy. That doesn't serve its purposes. The sauna should be open for every member to enjoy, including the ones there at 5 AM. DON'T GET A MEMBERSHIP HERE IT'S LIKE BUYING SOMETHING BROKEN.
Shane Martinez
1 year ago
How come no one wipes the machines here after they're done using them? This would be a 5 star review, because I really do enjoy the gym itself. But Gold's holds no one responsible for wiping equipment after use, and it's so disgusting.
dhary sahbah
1 year ago
Very good place the staff very friendly and helpful
Brandon
1 year ago
Updating this review 6 months later.Main things I was complaining about previously was lack of equipment and cleanliness. Cleanliness remains the same, lacks a lot of attention in high touches areas. Paper towels often run out as well.Next, are the crowds and quality of equipment. Gym is way too populated for a gym this size and many of the equipment are starting to show their age.Lastly, customer service & amenities. Mediocre on all accounts.I would hope in the near future that this gym is renovated to meet similar standards like the newer gyms they have opened. Due to the lack of locations I hope this location can increase in capacity as well as quality of equipment. My rating will remain 2 stars (below average) until then.
Enrique Tapia
1 year ago
I don’t recomended to get a membership in this gym is very unsafe the locker room some body stolen my gym bag I was very upset I don’t know how a gym with a expense membership can have a good security but the worst thing is i have to call a lot times to ask if they check the camera and I have to call a several times and they tell me they don’t have time I wait and they never call me back and I call and I ask the guy and he tell me some body take your bag and probably put inside the other bag that answer was very improvised they tell me that before he ask if someone check the cameras I’m in a planet fitnes is cheaper than golf gym and I can tell is more safe
Fernando Gonzalez
1 year ago
I went to the Gold Gym in Anaheim and I did not like it at all . I love the one in Garden Grove it’s by far my favorite gym .