Gold's Gym

Workers lack interpersonal communication skills! I called to inquire for a gym membership and kids club, lady on the phone was extremely rude and wanted to rush me off the phone as soon as she told me gold’s doesn’t currently have kids club. Rather than answer my questions about different options she just brushed me off and hung up.Go to ChuzeFitness instead, where you can get service with integrity and an actual caring staff.

TLDR: Not a bad place for getting a workout in , but go when it's not peak times. Inconsistent sanitary upkeep.If you want to get a workout in, it's a good place for that. Good selection for equipment, especially if you're using cardio equipment like treadmills and cycles. There are a few downsides to this place, though.During peak hours, there will be a shortage of the provided towels and disinfecting spray bottles. I've yet to see a crew member clean equipment throughout the day, so you have to pretty much do the cleaning yourself. They're also inconsistent with being on top of keeping the water from the drinking fountains clean. You'll often see the filter light reading at average or poor quality.I highly recommend going when it's not busy, so you'll actually get access to things like the dumbells and other equipment. On Weekdays that's before 3pm, and in the weekends it's a little less busy.

Be excellent if they had a infrared sauna it is a small unit for up to eight people for about 2500. there's plenty of space in the pool area.Wonderful pool except the lights are too bright at night you can't see the stars.

Hard to sign up and hard to cancel. I was just in town for a week and wanted to lift at a Gold's Gym because its a famous chain. The facilities were nice but since I was only in town for a week I felt like the staff treated me as somewhat of a nuisance. Perhaps because they could not sell me anything. Idk, some of the staff was helpful though, Sylvester and their manager whose name I forgot. I ended up buying a month for $21.99 since it was cheaper than buying multiple day passes and ended up paying for two months because of their 30day cancelation notice. This means you pay for anything due in the next thirty days. So I payed about $51 in total for three days of gym access which was still cheaper than three day passes. But the signup process and cancelation process was so tedious. Probably would not go again.

They make it complicated canceling membership and delayed process that forces you to pay additional month payment their parent company ABC are snakes they do this without telling you despite there is no contract, and despite having a injury they don’t care the money is only thing they care about. Also upfront gym employees are snarky & rude like. Horrible gym

Low budget gym. No paper towels on Despenser despite the fact we're still in pandemic. Staff not present were they're should be waited 30 min till I just went to the back and grabbed a couple drinks myself. Manager clearly doesn't care . They should take off the gold gym logo disgraces the name

Signed up for a 3-day free pass got to the gym had to wait 30 min just to talk to a sales rep. Ended up getting denied just because I had an out of state license. Really professional I enjoyed my time wasted that I can never get back.

Always clean, great customer service, great deals. Classes are fantastic, trainers are very professional and dedicated.

Do not pay for training sessions here. I have had my training sessions rescheduled or canceled last minutes 5 times out of the 8 training sessions I have gotten with them.The gym is nice, but most of the equipments are not available in the evening, I think they have signed up more people than the gym can handle.The classes are really great and that’s what the 2 stars are for.The bathrooms are disorganized and not clean a lot of times.I asked for a refund of my trainings sessions since they canceled me so many times and they didn’t give me the refund.I do not recommend this gym as I will be looking into signing up somewhere else myself. The money you pay here does not get the service it deserves.Their management need a training of how to take care of their customers.

It is a very nice gym and very well kept but almost always extremely packed making it hard to get to the machine you want to use