Johnson Fitness & Wellness Store in Appleton, WI, offers a wide selection of high-quality fitness equipment. The staff, particularly Pete and Kent, are praised for their extensive knowledge and dedication to great customer service. Customers appreciate the informative and hassle-free shopping experience which has led many to become repeat clients. The store also has a commendable delivery and setup service, ensuring a smooth purchase journey from start to finish.
However, the store has had mixed reviews regarding repair times and after-sales service, indicating room for improvement in these areas. Some customers noted pricey equipment and pushy sales tactics as minor drawbacks.
Pros:
- Wide selection of high-quality fitness equipment
- Highly knowledgeable staff
- Excellent customer service
- Informative and hassle-free shopping experience
- Prompt and professional delivery and setup
- Repeat customers indicate strong customer loyalty
- Pete and Kent receive specific praise for their service
- Good deal offerings on used equipment
- Free consultation-like experience with knowledgeable staff
Cons:
- Mixed reviews on repair times and after-sales service
- Some equipment considered pricey
- Reports of pushy sales tactics
Description
Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.
Location / Contact
- Address: 231 N Casaloma Dr, Appleton, WI 54913, United States
- Phone:+1 920-830-9192
- Email:[email protected]
- Website:johnsonfitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 60 reviews.
The address is: 231 N Casaloma Dr, Appleton, WI 54913, United States .
The contact number is +1 920-830-9192
This service is listed under Exercise Equipment Store .
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Noel Franklin
2 years ago
Hi, Noel. We appreciate you taking the time to leave us a review!
Austin Connelly
2 years ago
Guys that run it are super cool to work with
Kyle Roy
2 years ago
Excellent customer service as always!
Philip Docta
2 years ago
Friendly place, knowledge staff, would recommend
Dave Wilfling
2 years ago
Sales person was very knowledgeable and friendly
chad thurloff
2 years ago
Very knowledgeable, and great selection! Thanks again Pete!!
paula k
2 years ago
Great place! Very helpful and kind. Not intimidating at all. 🙂 …
John Van Zeeland
2 years ago
Pete was extremely helpful and helped me and my wife decide on a home system.
Cate Brandt
2 years ago
We recently purchased a recumbent bike from Johnson and were impressed with the terrific customer service! Pete was helpful, knowledgeable and extremely pleasant to work with. A great shopping experience. This will be our go-to store for fitness and wellness equipment!
steve van linn
2 years ago
Pete was great to work with and gave us a great deal on a piece of used equipment. Thanks again!