Johnson Fitness & Wellness Store in Appleton, WI, offers a wide selection of high-quality fitness equipment. The staff, particularly Pete and Kent, are praised for their extensive knowledge and dedication to great customer service. Customers appreciate the informative and hassle-free shopping experience which has led many to become repeat clients. The store also has a commendable delivery and setup service, ensuring a smooth purchase journey from start to finish.
However, the store has had mixed reviews regarding repair times and after-sales service, indicating room for improvement in these areas. Some customers noted pricey equipment and pushy sales tactics as minor drawbacks.
Pros:
- Wide selection of high-quality fitness equipment
- Highly knowledgeable staff
- Excellent customer service
- Informative and hassle-free shopping experience
- Prompt and professional delivery and setup
- Repeat customers indicate strong customer loyalty
- Pete and Kent receive specific praise for their service
- Good deal offerings on used equipment
- Free consultation-like experience with knowledgeable staff
Cons:
- Mixed reviews on repair times and after-sales service
- Some equipment considered pricey
- Reports of pushy sales tactics
Description
Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.
Location / Contact
- Address: 231 N Casaloma Dr, Appleton, WI 54913, United States
- Phone:+1 920-830-9192
- Email:[email protected]
- Website:johnsonfitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 60 reviews.
The address is: 231 N Casaloma Dr, Appleton, WI 54913, United States .
The contact number is +1 920-830-9192
This service is listed under Exercise Equipment Store .
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Brendan InJax
5 years ago
Strongly do not recommend. Spent a few thousand on a new piece of equipment that's been sitting in my home for almost two weeks in disrepair with more parts on order and continued delays. They made a mess of my home when they set up the equipment. They are working to get it repaired but not offering any compensation and were so rude as to tell me it's my fault things are delayed because I'm letting them repair it instead of swapping it for an identical unit. Would you want you house destroyed twice over the same piece of equipment without the guarantee that the second will be working any better than the first since their delivery setup crews do a terrible job? Will shop elsewhere in the future and refer my friends to do the same.
Nathan Hankins
6 years ago
madx Nick
6 years ago
Good people fair prices
D.W. Fox
6 years ago
They were nice folks. Seemed knowledgeable.
Audrey Marx
6 years ago
This place is the berries! They had exercise equipment for every need as well as result nice used equipment for really low prices. The man that helped us, I think he was the owner, is college educated on the subject so it's like having getting a free consultation with a personal trainer when you go to purchase your equipment. I was super impressed. Delivery was prompt, delivery guys were professional and neat. We've had our pierce for about a month now and it's perfect for our family. It really does fit everybody's goals. I didn't think it would be possible with one piece of equipment but it was.If you need something, this is the place.
A W
7 years ago
E-Ben Grisby
7 years ago
Great staff and service!
Steve E
7 years ago
Great selection, but rather expensive.
matt marco
7 years ago
Nice people and very knowledgeable on equipment and proper technique.
Adam Marin
7 years ago
Sales people are kind of pushy. Don't leave you alone to just look and check things out. Decent selection of items, but be prepared to pay for it. Most of the equipment is closer to commercial grade so it is pricey, but a lot better than you will get most any other place locally.