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NCH Wellness Center offers a comprehensive fitness experience in a clean, well-equipped facility. Located at Northwest Community Healthcare/Hospital, it boasts modern amenities like a full fitness room, group classes, and wellness services such as saunas, a steam room, and a spa. The center is open from early morning to late evening, providing flexibility for various schedules.

The staff is frequently praised for their friendliness and helpfulness, and the facility maintains high cleanliness standards. While memberships can be pricey, the quality of services and extensive range of equipment justifies the cost for many users. Weekend hours could be improved, and some customers have reported inconsistencies in customer service and equipment maintenance.

Pros:

  • Modern, well-equipped facility
  • Comprehensive range of classes and amenities
  • Highly clean and well-maintained
  • Friendly and helpful staff
  • Flexible hours throughout the week
  • Saunas, steam rooms, and a spa available
  • Ample equipment, rarely a wait
  • On-site daycare and childcare options
  • Excellent physical therapy and rehab programs
  • Large variety of fitness options for all levels

Cons:

  • Membership can be expensive
  • Some equipment maintenance issues
  • Inconsistent customer service experiences

Location / Contact

Rating Stats

4.5

out of 5.0

15 reviews
5.0
2 reviews
4.0
4 reviews
3.0
14 reviews
2.0
85 reviews
1.0

Reviews (120)

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Came for massage... Had a hard time walking when I came in ( it's been months). I can not believe the difference in a 90 minute session. I can walk with hardly any pain. MJ definitely a miracle worker. HIGHLY RECOMMEND!!!!! 🏆🥇♥️ …

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Great selection of fitness equipment for able and disabled people. The NuStep is great. The warm therapy pool is amazing, just pay attention to the schedule because it is shared with onsite physical therapy. The physical therapy department is fantastic with excellent staff!Will is an excellent, knowledgeable trainer, who is really creative with excercises for someone like me that has limited mobility. He's also energetic and encouraging.

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Full service workout facility. Friendly staff, many class offerings - both types and times, nice and clean facilities. Workout equipment could be a bit updated. Some of the free weights, mats, pads, rollers, etc. are a bit worn. When equipment breaks, it seems to take quite awhile until it gets fixed. Locker rooms are clean and we'll stocked. Wish there were a bit more conscientiousness about masks covering nose AND mouth - by BOTH staff and members.

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It’s a great place to work out. I’ve been a member for over 15 years. I love how they maintain equipment and always renew the facilities. The only disappointment is the early closing hours during COVID-19.

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Secretaries there have attitudes

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Great place to work out.🏊🏋🚶 …

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So clean, everyone is so friendly!

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This place has everything you could want for your health and wellbeing. From personal trainers to facials and everything in between.

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The front desk staff have never been accommodating, welcoming, or helpful (let alone friendly) in the year I have been going here.

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James and Mark they are friendly. Mark is one of the best physical therapist. I highly recommend him to anyone.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 120 reviews.

The address is: 900 W Central Rd, Arlington Heights, IL 60005, United States .

The contact number is +1 847-618-3500

This service is listed under Fitness Center .

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