Thrive Community Fitness, located at Maple Valley Commons, offers a welcoming and family-friendly environment for gym-goers. With 24-hour access and a variety of workout equipment, it caters to diverse fitness needs. The gym provides additional perks such as a sauna, towel service, hydrotherapy massage beds, and welcoming kids club.
Despite the positive reviews from members who appreciate the clean facilities and friendly staff, there are repeated complaints about poor customer service and issues with membership cancellations. Hidden costs and billing problems have left several members dissatisfied, reducing overall trust in the management.
Pros:
- 24-hour access.
- Friendly and welcoming staff.
- Clean and well-maintained facilities.
- Sauna and hydrotherapy massage beds.
- Family-friendly with a kids club.
- Variety of classes available.
- Convenient location at Maple Valley Commons.
- Helpful and motivating trainers.
- No long-term contracts required.
Cons:
- Poor customer service.
- Hidden costs and billing issues.
- Problems with membership cancellations.
Location / Contact
- Address: 27411 Maple Valley Hwy Suite B-106, Maple Valley, WA 98038, United States
- Phone:+1 425-432-1199
- Website:thrivecf.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 100 reviews.
The address is: 27411 Maple Valley Hwy Suite B-106, Maple Valley, WA 98038, United States .
The contact number is +1 425-432-1199
This service is listed under Gym .
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Charmie Smith
3 years ago
Great classes and instructors!
Stephanie Sackett-Converse
3 years ago
Fantastic, family environment; professional and courteous staff and instructors; welcoming, encouraging, and clean!
Phoenician Tin
3 years ago
Honestly.... Of the gym facilities here in Maple Valley there is no comparison- especially for clean and friendly. All the staff are very nice, beyond friendly.
Deanna Sundby
3 years ago
Clean and staff are super friendly. I wish they would replace the kettle bells. But that's my biggest complaint.
Kyle Wheeler
3 years ago
I’ve been twice since Thrive reopened and staff has been friendly and made my return to the gym great. Social distancing is being kept and cleaning and sanitation has been top priority for members to get their workouts in.
Hal Ryerson
3 years ago
This a great gym with nice people running it. It's also very clean with plenty of disinfectant spray to wipe the equipment down when you are done. It's the perfect atmosphere for our workouts!
Patrick Morgan
3 years ago
Thrive has everything you need to get a good workout but not a lot of extras. The staff are always great and the place is kept clean and squared away! One massive perk about Thrive, at least for me, is that they have a 24-access membership.