Thrive Community Fitness, located at Maple Valley Commons, offers a welcoming and family-friendly environment for gym-goers. With 24-hour access and a variety of workout equipment, it caters to diverse fitness needs. The gym provides additional perks such as a sauna, towel service, hydrotherapy massage beds, and welcoming kids club.
Despite the positive reviews from members who appreciate the clean facilities and friendly staff, there are repeated complaints about poor customer service and issues with membership cancellations. Hidden costs and billing problems have left several members dissatisfied, reducing overall trust in the management.
Pros:
- 24-hour access.
- Friendly and welcoming staff.
- Clean and well-maintained facilities.
- Sauna and hydrotherapy massage beds.
- Family-friendly with a kids club.
- Variety of classes available.
- Convenient location at Maple Valley Commons.
- Helpful and motivating trainers.
- No long-term contracts required.
Cons:
- Poor customer service.
- Hidden costs and billing issues.
- Problems with membership cancellations.
Location / Contact
- Address: 27411 Maple Valley Hwy Suite B-106, Maple Valley, WA 98038, United States
- Phone:+1 425-432-1199
- Website:thrivecf.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 100 reviews.
The address is: 27411 Maple Valley Hwy Suite B-106, Maple Valley, WA 98038, United States .
The contact number is +1 425-432-1199
This service is listed under Gym .
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D'laynie Rothwell
5 years ago
I have been going to thrive regularly for a little over a year now and love it! The staff are super friendly, and really make an effort to get to know you. The equipment is kept very clean and updated, and they keep the entire facility including locker rooms clean and tidy. The gym is not over crowded, and I'm never waiting for a machine. I LOVE kid care...my daughter is 18 months and every time I take her the staff is kind and playing with the kids, not just sitting around watching. Jordan in the kids room is especially kind and fun with the kids. Love this gym!
Laura Curtis
6 years ago
Has the basics of most gyms.
Casey Turner
6 years ago
Love this place, child care is great.
Beau Wiebenga
6 years ago
Small but comfortable environment with enough weights to keep an athletic build for sure.
Finch Bridges
6 years ago
I've been going to Thrive for a little while now and it's one of the better gyms in the area. Machines are in good condition and kept very clean, staff is friendly and helpful. I'll be sticking around.
Tim Boyle
6 years ago
Not really impressed with the management of the gym. When I joined the gym the hours for regular gym use was 5am to 10pm and if you wanted to go outside of those hours you would have to pay for 24hr use. Then with the new year they reduced the regular use hours to 6am to 9pm and increased the monthly rates. I understand maybe the rate increase but how can you change the hours. I signed up so I could go at that time and now you tell me you are going to charge me more and not allow me to go during the time that you previously promised would be regular hours. I am not going to pay more for 24hrs for times that I was promised when I first joined the gym. Stupid is all I can say.
Richard Ryerse
7 years ago
Very clean facilities. Friendly staff.
J
7 years ago
Gym is not kept clean - parking is awful - owner (Tanya) is unprofessional
April Drake
7 years ago
Do NOT take your child here. My niece is still recovering from her horrible diaper rash. My little sister was kicked out of the gym for complaining about not being notified to change it by their "caregiver".
Aaron Bulger
7 years ago
Thrive is great! Constantly friendly staff, well-kept equipment, and an overall friendly vibe. One of my favorite things about Thrive is that a few years ago they offered use of their washing machines to families without power in the wake of a major storm. Go Thrive!