Thrive Community Fitness, located at Maple Valley Commons, offers a welcoming and family-friendly environment for gym-goers. With 24-hour access and a variety of workout equipment, it caters to diverse fitness needs. The gym provides additional perks such as a sauna, towel service, hydrotherapy massage beds, and welcoming kids club.
Despite the positive reviews from members who appreciate the clean facilities and friendly staff, there are repeated complaints about poor customer service and issues with membership cancellations. Hidden costs and billing problems have left several members dissatisfied, reducing overall trust in the management.
Pros:
- 24-hour access.
- Friendly and welcoming staff.
- Clean and well-maintained facilities.
- Sauna and hydrotherapy massage beds.
- Family-friendly with a kids club.
- Variety of classes available.
- Convenient location at Maple Valley Commons.
- Helpful and motivating trainers.
- No long-term contracts required.
Cons:
- Poor customer service.
- Hidden costs and billing issues.
- Problems with membership cancellations.
Location / Contact
- Address: 27411 Maple Valley Hwy Suite B-106, Maple Valley, WA 98038, United States
- Phone:+1 425-432-1199
- Website:thrivecf.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 100 reviews.
The address is: 27411 Maple Valley Hwy Suite B-106, Maple Valley, WA 98038, United States .
The contact number is +1 425-432-1199
This service is listed under Gym .
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Treasure Call
3 years ago
The gym is fine but management is absolutely horrible. I came in, cancelled my membership filling out the appropriate paperwork, then they DID NOT cancel my membership and continued to charge me for another two months. When I realized I was still getting charged I called and was told they didn't have my cancellation paperwork. I had to email the manager and owner multiple times and they're so dense they couldn't understand what had happened. They either lost my paperwork or "lost" my paperwork and kept charging me. Couldn't get any refunds cause they kept playing dumb. Gave up trying. Cancellation at any other gym has been a breeze.
Timothy Franzen
3 years ago
Have been going to Thrive in Maple Valley for just over 1-1/2 years. Approaching 70 years old and have 2 knee replacements, but no one has ever criticized me for being a little slower than others or a little weaker. Everybody that I have met has been super friendly and willing to give me some helpful advice when I need it. The workout area is clean and everyone is very conscious about wiping down the machines after each use. I admire the dedication of all of you young kids to exercise so early in the morning before starting your busy days. Keep up the good work and never give up.Finding out that exercising is like driving a car. After doing it for a while we start doing things that might make it easier but not necessarily getting the right results. I really appreciate it when someone comes up to me and suggests that by making a slight change in how I am doing an exercise that I will get better results. Thank you so much for the people exercising at Thrive for helping me to better myself.
Mr O
3 years ago
Really like this gym. It's medium sized but it has almost everything you need even a sauna, no step climbers but plenty of cable machines, free weights, cardio and such. It is almost never crowded when I go, so I can get my workout in and get it done. Been coming here for almost 1 year now and I like the results and the gym.
Allison Hawthorne
4 years ago
Anita Broom
4 years ago
Clean and friendly
Wes Feighner
4 years ago
Like the 24 hour access
Larry Colagiovanni
4 years ago
Great place, great staff.
Amber
4 years ago
Amazing staff who make you feel confident and welcome
James West
4 years ago
Nice people not too crowded open twenty four hours
koh esthel
4 years ago
friendly staff , clean gym, great kids play area