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Gold's Gym Austin Bee Caves stands out with its extensive range of equipment and dedicated staff. The gym offers a variety of classes and training, including exceptional trainers like Mike Miller and Brandon Wright. The environment is motivating, with friendly staff and regular cleaning, making it one of the preferred gyms in Austin. However, frequent issues with equipment maintenance, especially cardio machines, along with complaints about billing practices slightly mar the experience.

Despite some challenges, the gym remains a popular choice due to its comprehensive amenities, thoughtful management, and an inclusive atmosphere for all fitness levels.

Pros:

  • Wide range of up-to-date equipment.
  • Dedicated and helpful staff.
  • Variety of fitness classes available.
  • Clean and well-maintained environment.
  • Friendly atmosphere, welcoming all fitness levels.
  • Child care facilities available.
  • Motivating trainers.
  • Spacious layout despite busy times.
  • Reasonable membership rates.
  • Effective COVID-19 safety measures.

Cons:

  • Issues with cardio equipment maintenance.
  • Frequent complaints about billing and cancellation processes.
  • Locker rooms need improvement.

Location / Contact

Rating Stats

4.1

out of 5.0

17 reviews
5.0
5 reviews
4.0
6 reviews
3.0
14 reviews
2.0
28 reviews
1.0

Reviews (70)

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gyms nice and faculty great. folks always on their phones sitting on machines. majority are inconsiderate.

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I have been going to this gym for a while and I like it I just don't like the fact the same cardio machines are always under maintenance. They are repaired and then they go under maintenance......I think will be better buying brand new cardio machines in specific in those that are always repairing in the treadmills and escalators

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Nice clean gym, friendly staff A+

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It’s a good gym, one of the few in the area. The equipment and staff are great. It’s well air conditioned too.Areas for improvement: 1) wifi strength 2) the locker room is a bit dingy and could use modernizing. I generally shower after my workout and prefer a fresh and clean locker room, the sauna could be bigger too. The gym could possibly build cubbies for people who don’t use the facilities and a nice locker room for those that do or have an executive locker room that provides more luxury for a higher membership fee.

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There was an issue with worn pads.Benjamin arranged for a prompt remediation of the issue

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Good gym friendly staff and clean gym only drawback no pool for swimming.Got a good workout 💪 today. …

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Probably going to have my membership cancelled for writing this, but I can't in good conscience simply sit back after what happened today.I'll preface this by saying I'm usually never someone to write reviews. Simply not who I am, but after today I'm as confused as I am offended.A gentleman I routinely attend church with asked if he could start coming with me to the gym as he wanted to get in better shape and wanted a workout partner. I was thrilled that he wants to prioritize his fitness and get in shape. We started working out the following week and shortly after the first day, Ben and Kevin approach us and ask if I can step aside to speak with them privately. I gladly agreed, and to my confusion, they start berating me with false accusations of being a personal trainer and poaching their members. They told me about an "out of house trainer" policy and how that places tremendous liability on the gym. Completely understand, no argument there. My confusion lies in that I'm not a trainer, nor have I ever held a certification, the gentleman is personal family friend whom we've known for months, I was not getting paid, and we were completing the workouts together.I was then told that a write up would be done and put in my file and that if I was seeing working out with another individual at any point again in the gym that my membership would be terminated.Here lies my confusion - upon looking around, there were at least half a dozen pairs working out together. These ranged from high school aged kids, to couples, to older individuals.After asking for clarification that I would no longer be able to work out with another individual in any capacity, I was told that is the case and that my membership would be terminated if caught. However, that they "were always hiring, and if I wanted to come work for them they would be more than glad to hire me as a trainer."After being a golds member for several years, I think it's time to find a a new gym where the staff doesn't berate the members with false accusations and threats.

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Mike Miller is the best trainer that has worked with me at Gold's. He is patient, knowledgeable and experienced. He customizes his training to fit his client's needs and limitations.

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Fantastic drive here . Awesome front desk people ,equipment in tip top shape, my go to Golds Gym and I've been to all in Austin

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Can not think of one good thing to say about this place. The young front desk employees are nice, but the old/elderly trainers are extremely rude and will kick you off machines so that they can use them. I was approached by an older blonde woman (an employee here) while leg pressing. She was rude and condescending from the jump. "Sweetheart, how many sets do you have left, you've been here 15 minutes and you're not doing anything" I had been there 5 minutes MAX and I was resting for 20 seconds in between repping 8 plates. I tell her I haven't even been there for barely 5 minutes and she tells me I'm lying and that "multiple trainers have walked by waiting for you to be done." Bottom line - She was EXTREMELY unprofessional and rude. At her age (55+) you should know how to talk to fellow humans. All she had to say was "how many sets do you have left?" But I guess if you're working out alone instead of being "trained" you have to give up equipment for trainers. I would be happy to provide date and time of this interaction so cameras can be checked. This interaction led both me, my sister, and my boyfriend to cancel our memberships. There is nothing that will lose you customers faster than rude employees.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 70 reviews.

The address is: 12480 Bee Caves Rd, Bee Cave, TX 78738, United States .

The contact number is +1 512-263-0700

This service is listed under Gym .

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