Gold's Gym Austin Southeast, located at Century South, is a well-equipped fitness center featuring a diverse range of workout machines, ample cardio equipment, and a friendly staff that greets members by name. Personal trainers, especially Genesis, receive high praise for their dedication. The gym maintains a clean environment and offers good-quality group classes, although some equipment and amenities show signs of age.
However, several users have reported struggles with canceling memberships and being overcharged, which has led to dissatisfaction. Other complaints include malfunctioning AC, inconsistent maintenance of equipment, and crowded conditions during peak hours.
Pros:
- Well-equipped with diverse machines
- Ample cardio equipment
- Friendly and personable staff
- Highly praised personal trainers
- Clean environment
- Good group classes
- Never overly crowded
- Convenient location
- Personalized training plans
- Welcoming, 'family' atmosphere
Cons:
- Difficulty with canceling memberships
- Malfunctioning AC
- Inconsistent equipment maintenance
Location / Contact
- Address: 801 E William Cannon Dr, Austin, TX 78745, United States
- Phone:+1 512-383-8990
- Website:goldsgym.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 70 reviews.
The address is: 801 E William Cannon Dr, Austin, TX 78745, United States .
The contact number is +1 512-383-8990
This service is listed under Gym .
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J
11 months ago
The AC barely works here, the men’s locker room doesn’t even have a scale that works, and the staff doesn’t want to talk to you or help you...
Steven Dee
1 year ago
They make canceling a membership impossible. Then if you don’t pay they send it to collections and aggressively tank your credit score. This is a large conglomerarte that only cares about money.
Tim Rogers
1 year ago
Good amount of parking available
Jeremiah
1 year ago
As big of a scam as a gym can get
Tyler M
1 year ago
In south Austin this is one of my go to gym locations. It might be a little dated but I prefer this location over the new Golds on Slaughter. This place is never overly crowded where you are unable to get on the equipment unlike the Golds on Slaughter.
Francisco Hernandez
1 year ago
Honestly it's a bit on the older side but that's ok. A machine or two may be broken but most the stuff works.The only REAL PROBLEM is people never put their weights back. I'm literally here right now and there's a ez-bar barbell on the other side of the gym. People leave their benches loaded and just walk away. Some signs would go a long way, having one person putting things away periodically so people get the idea that they're supposed to rerack their weights.
Elena Andres
1 year ago
This gym is super chill, clean, never crowded, and has a lot of cardio machines. I haven't used the saunas or group classes yet.
Charles Mitchell
1 year ago
Best Golds location by far. They should move the new equipment here. Staff and staff culture is on point. Nothing ever broken. Good job guys
M V (Bohemian Pilot)
1 year ago
Great Equipment selection 👍 wish they offered more classes tho and Horrible music 👎please play something people actually want to listen to …
Ms Justice
1 year ago
Lack of upper management to handle issues