Planet Fitness, located on Washington St, Boston, MA, offers a clean and friendly environment with a variety of workout equipment. The gym operates with flexible hours and has helpful staff members who ensure the cleanliness and smooth running of the facility. Many users appreciate the welcoming atmosphere and find the staff to be courteous and supportive, making it a pleasant place to work out.
However, some members face challenges, such as parking limitations and overcrowding during peak hours. Maintenance issues, like broken machines and lack of sanitation supplies, have also been reported. Despite these issues, the affordability and quality customer service make Planet Fitness a popular choice among locals.
Pros:
- Clean environment
- Friendly and supportive staff
- Variety of workout equipment
- Flexible hours
- Affordable membership fees
- Welcoming atmosphere
- Good customer service
- Convenient location
- Hydromassage beds for Black Card members
Cons:
- Limited parking space
- Overcrowded during peak hours
- Maintenance and cleanliness issues
Location / Contact
- Address: 3525 Washington St, Boston, MA 02130, United States
- Phone:+1 857-453-3443
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 80 reviews.
The address is: 3525 Washington St, Boston, MA 02130, United States .
The contact number is +1 857-453-3443
This service is listed under Gym .
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Mirranda Labbe
2 years ago
When I ask the price of a gym membership on March 13 @ 9:15 and the guy at the desk didn't know what was the price of the yearly membership. He said he was just helping out a coworker, he went to get his coworker who was cleaning the bathroom a Lady who approached me with a dirty attitude because I asked how comes no one knows the prices of a yearly membership the It look like I came at the wrong time . It is sad that companies hire this unprofessional people to run their business .
Maxwell Magalhaes
2 years ago
As busy as expected. Nice and clean, and good equipment.
BeanCity Lu
2 years ago
Needs to go back to 24hrs!!! Opening at 5am not working for a lot of us. Gym is packed and machine are limited
Foday Tarawallie
2 years ago
The place to gain what you are missing out on in your lifestyle changes it now
Gwendolyn McCoy
2 years ago
I am very happy to be a member of this location. The facility has great equipment, clean and the staff is all professional. They are vigilant about the social distancing and members wearing masks. Highly recommend!
Judy crawford Weaver
2 years ago
I’m enjoying every moment I can especially getting my tan on
Steve longaniza
2 years ago
Was visiting Boston for 10 days and want to do some exercise and I call to see how would be the process to register for 10 days and they told me I have to paid $20 a day. Did you know your monthly plan is 10 a month???
dr bitchcraft
2 years ago
i don't leave reviews often but i do have to say that this gym is very over crowded, so just be weary of that and don't go alone if you are socially anxious. the staff are also not friendly at ALL and when i went in the first time i was scoffed at for not know where to check in, not a single word was spoken to me by the staff and i understand that people have hard days but this just felt like over kill and i will be switching locations asap. gyms are not exactly somewhere people go in easily and comfortably especially when they're new to it, so this environment was very upsetting to experience. i don't want to seem like a karen but it really freaked me out how rude the staff was so just be careful about that. other than that, pretty clean environment despite its size. its a typical pf
JMM Mays
2 years ago
I've been a member of at least 4 different gyms in over a 20 year span, but I have to say, planet fitness has to be the most logical situation with one of the best work out set ups of any affordable gym to date. I started attending with a buddy on his guest pass and immediately became a member considering all that you get with the price. Have not come across a better situation yet.
Cam Burton
2 years ago
I like this location, I do, but it’s so small. If you go in the afternoon, good luck finding equipment to use. And now they’re cutting back the hours, so those of us who get up early will now have to fight for equipment in the morning. If you start work early like me and have a meeting before, you no longer can go to the gym because they’ll be opening at 5am instead of 24hrs. I get cutting labor costs, but at least open 3-4am. If it is an issue like the afternoon I’ll just switch to the revere location. It’s never packed like it is here, there’s more equipment, it’s bigger. It’s by my work, so that will work. I’d prefer to come here, but if it’s an issue like the afternoon then I’ll have no choice and I imagine the morning crew will feel the same way as me.Owner: please reconsider your hours; consider opening at 4 am because your loyalist customer (not just me, but a big group of us) come to the gym 4-5am, and cutting it back will clog up the gym at 5am.