Planet Fitness, located on Washington St, Boston, MA, offers a clean and friendly environment with a variety of workout equipment. The gym operates with flexible hours and has helpful staff members who ensure the cleanliness and smooth running of the facility. Many users appreciate the welcoming atmosphere and find the staff to be courteous and supportive, making it a pleasant place to work out.
However, some members face challenges, such as parking limitations and overcrowding during peak hours. Maintenance issues, like broken machines and lack of sanitation supplies, have also been reported. Despite these issues, the affordability and quality customer service make Planet Fitness a popular choice among locals.
Pros:
- Clean environment
- Friendly and supportive staff
- Variety of workout equipment
- Flexible hours
- Affordable membership fees
- Welcoming atmosphere
- Good customer service
- Convenient location
- Hydromassage beds for Black Card members
Cons:
- Limited parking space
- Overcrowded during peak hours
- Maintenance and cleanliness issues
Location / Contact
- Address: 3525 Washington St, Boston, MA 02130, United States
- Phone:+1 857-453-3443
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 80 reviews.
The address is: 3525 Washington St, Boston, MA 02130, United States .
The contact number is +1 857-453-3443
This service is listed under Gym .
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Harijuku Girl
3 years ago
Friendly staff. Locker room/gym area always clean. Great location. At times seems busy but some machines are off limits for social distancing.
Julio Sierra
3 years ago
Overall customer service is second to none. Also gym is cleaned regularly by staff. Considering the large amounts of rush times they get, nothing ever to complain about.
Antoine Davis
3 years ago
Love the location. Friendly staff always smiling. Went as a guest and had a great experience and I joined that night when I went home.
Sylvester Cooper
3 years ago
Best one I've been to yet. All the equipment is brand new and up to date. A must if your a gym lover
Derek McDermott
3 years ago
This location has a lot of nice and new equipment. Its not overly crowded when i go and the staff is friendly. I live within walking distance , so parking isn't an issue for me, but there is a lack of parking for anyone driving here. And i wish they had one of those big stretch bar/half cage things as the stretches on there feel good and help a lot. But its overall a great facility.
Cash Armstrong
3 years ago
Really modern and nice gym. Only complaint is that the don’t have blocks for step ups. Otherwise the staff is great and everything is super clean and well kept!
Douglas Fitts
3 years ago
Great clean gym. Everyone wipes down their machines before and after.
oliver de los santos
4 years ago
Good that they have already opened, I was visiting the gym today and it is very hygienic and many machines and they disinfect the machines several times a day. Recommended 👌 …
Darius Morant
4 years ago
I'm glad that the gym is open now. Very clean and nice staff. The hours are great. I wake up very early and it's nice to be able to go at 5am or as late as 9pm.
Alyce Wade
4 years ago
I love that this planet fitness is a walk from my house. Clean the staff is very nice. I suggest that you go before the after work Rush because it will be a little wait to get in due to covid-19 regulations but I did not wait long to get in this was the first time I waited and I waited about five minutes.