Planet Fitness in Columbia Heights, MN, offers an affordable gym experience with a variety of equipment and a welcoming atmosphere. The gym is spacious and usually not overcrowded, making it a convenient choice for fitness enthusiasts of all levels. Members appreciate the cleanliness and friendly staff, but there are concerns about maintenance and customer service.
While the facility includes amenities like hydro massage beds and a 30-minute workout section, some equipment issues and inconsistent cleaning practices have been noted. Despite these drawbacks, Planet Fitness remains a popular choice due to its budget-friendly membership and the overall positive environment.
Pros:
- Affordable membership fees.
- Plenty of parking spaces.
- Friendly and helpful staff.
- Variety of equipment available.
- Spacious and rarely overcrowded.
- Clean and well-maintained facilities.
- Hydro massage beds are a great perk.
- Judgment-free and welcoming atmosphere.
- Convenient opening hours.
- 30-minute workout section available.
Cons:
- Inconsistent maintenance of equipment.
- Some issues with cleanliness, especially showers.
- Occasional poor customer service.
Location / Contact
- Address: 5045 51st Ct NE, Columbia Heights, MN 55421, United States
- Phone:+1 763-432-0996
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 80 reviews.
The address is: 5045 51st Ct NE, Columbia Heights, MN 55421, United States .
The contact number is +1 763-432-0996
This service is listed under Gym .
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Kay P
2 years ago
Good value, machines work most of time. Biggest issue is paper towel machines are typically empty. They are definitely not checked daily and with the goal to wipe down machines after use, paper towels should be readily available at all stations.
Alicia Fay I.
2 years ago
Good value. Love the hydro massage beds! Most employees are very nice. Every now and then you might get a one the doesn't acknowledge you but whatever. Over all they are welcoming. They could just improve cleaning the showers walls/ floors and fill sanitizers.
Schwifity
2 years ago
Good gym not strict no lunk alarm friendly staff for 10$ a month very worth havnt had a bad experience yet not
Zach Garcia
2 years ago
Been a member since Oct 2022, new manager Mark and his staff are consistently friendly, non-imposing, and working to keep the environment clean and not in intimidating. It's clear the Columbia Heights location invested in their staff and now have Cody a trainer who's available for sessions and overall questions. Keep it up all
DeAnn Johnson
2 years ago
Comfy atmosphere! The staff were friendly and knowledgeable! The hydro massage felt AH-Mazing!!
Kevin Tjaden
2 years ago
Worst place in the world. If you want a place where you feel unappreciated and under valued I guess plantet fitness is for. Very unprofessional and manipulative people. Disrespect as well.
Tom O'Brien
2 years ago
I tried canceling service with them but when I called to talk to them about it, they insisted that I come into the gym directly or physically write them a letter and send it. There's no way to cancel by phone or online, and no way for me to remove my billing info to stop billing. This is an extremely unethical and predatory way to run a business.
Macy Lee
2 years ago
Very respectful and great customer service ! Being able to play around and get laughs every time I go in is amazing and I recommend this gym so much.
Kenya Fair
2 years ago
Peer stress relief nobody bugs it leaves you alone just wipe off your machine as respect for yourself and other other patrons there it's always clean it's always nice the massage chairs could be upgraded though kids been playing on them and broke them down a little bit but other than that it's a nice place if you go late cuz there's no riff Raff running around and just serious workout people and it's very quiet and clean and comfortable
Amelia
2 years ago
Extremely Dirty bathrooms, sanitizer always empty and staff gossiping a lot at the front and ignoring members. There is always trash all over the parking lot, including tons of tootsies roll wrappers.