Planet Fitness in Columbia Heights, MN, offers an affordable gym experience with a variety of equipment and a welcoming atmosphere. The gym is spacious and usually not overcrowded, making it a convenient choice for fitness enthusiasts of all levels. Members appreciate the cleanliness and friendly staff, but there are concerns about maintenance and customer service.
While the facility includes amenities like hydro massage beds and a 30-minute workout section, some equipment issues and inconsistent cleaning practices have been noted. Despite these drawbacks, Planet Fitness remains a popular choice due to its budget-friendly membership and the overall positive environment.
Pros:
- Affordable membership fees.
- Plenty of parking spaces.
- Friendly and helpful staff.
- Variety of equipment available.
- Spacious and rarely overcrowded.
- Clean and well-maintained facilities.
- Hydro massage beds are a great perk.
- Judgment-free and welcoming atmosphere.
- Convenient opening hours.
- 30-minute workout section available.
Cons:
- Inconsistent maintenance of equipment.
- Some issues with cleanliness, especially showers.
- Occasional poor customer service.
Location / Contact
- Address: 5045 51st Ct NE, Columbia Heights, MN 55421, United States
- Phone:+1 763-432-0996
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 80 reviews.
The address is: 5045 51st Ct NE, Columbia Heights, MN 55421, United States .
The contact number is +1 763-432-0996
This service is listed under Gym .
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E Becker
4 years ago
Affordable and has most of the equipment & machines I want to use. Mostly friendly staff, however, two ongoing issues both regarding staff: signs posted all over saying "cell phone use in lobby area only" but people are constantly having loud conversations on their phones, sometimes even on speaker. Smaller club so much more annoying than at a big location. The "lobby only" policy is never enforced. Also women's locker room is often out of hand soap & toilet paper, and esp on the weekends, the sinks & floors get pretty gross. Paper towel holders out on floor often empty. Also issues w one staff member using a boom box & his phone to blast his own playlists throughout the club...at 545 am. Left that morning & haven't returned even though this location is 5 min from me.
Robert Youngquist
4 years ago
I've been a member of this facility for almost 2 months and have had no issues. The place is always clean, staff is friendly, amenities are extraordinary for the low price of the membership. They have plenty of machines and even two of some machines. Great place for casual, starters, and experienced lifters. There's not a whole lot of free weight options, but plenty opportunity for alternative exercises.
Aimée “Gamma-girl” Quantum creator
5 years ago
No judgement and I like that the best! I love to hit the fitness club in the middle of the night when its quiet. The staff is curtious and friendly and helpful and the equipment is up to date and always clean. I love the Hydro bed and …
Derrel Fisk
5 years ago
Planet fitness is well-kept and offers great prices. But it's mostly preying on people who don't know anything about fitness and think that spending 10 to $20 is going to get them the results that they want. If you are new working out spend …
Rebecca Bailey
5 years ago
Ellie told me how passionate she is about working for Planet Fitness, made me really excited to join. She is so nice and helpful! I love this gym! There is never a shortage of treadmills, or personal space. I would give it 10 stars if I could.
Sydney Grace
5 years ago
This gym is just a regular gym. But that's expected for 10 dollars a month. I appreciate how often the staff is cleaning the gym and it has some nice amenities for black cars memebers, but I never really use them. This is a great spot if …
A D
5 years ago
I’ve been a member for quite a while and I can honestly say it’s been the least friendly pf I’ve been to. I loved the Roseville and Mankato locations. I recently moved and this happens to be closer- I’ll probably still come to this one since it’s close. I just miss the friendly atmosphere of the others.Re: the response from the owner-I’ve spoken to the general manager previously. He was too busy on his phone to greet me when I walked up to the counter. And when I voiced my concerns he told me he just got there in February so any problem I had he had nothing to do with. I get where he was coming from in his frustration but he could have definitely been more engaging and nicer. Even a smile would have been nice.
Alex Olfson
5 years ago
Always cleanly, always well-stocked, and always with staff that is ready to greet me and make sure the locker rooms are tidy. I'm so sorry to the trans woman employee who probably thought I was staring at her, but I was super jealous of her makeup and thought she was so pretty. Thank so much, I'll be sure to thank you more next time!
Corina Bernstein
5 years ago
I had the cops called on me for being in my RV in their (large, spacious) parking lot. Despite the fact that i am a black card member and visit planet fitness locations regularly, and had spent time working in my RV prior to this incident in that same parking lot without issue.The staff working that night that i spoke to was nasty and unapologetic, and couldn't provide evidence of the policy that I was being asked to leave for.This was one of the worst experiences I've had with a company i otherwise have been so grateful for.
Yin- Yang
5 years ago
*Update: So a very kind representative did contact me and agreed that I was due my refund. Sadly it took contacting someone above and beyond this location itself but I do sincerely appreciate Ben's assistance.Decent place to work out, clean facilities, good equipment. Unfortunately the staff, although most are decent, sent me away TWICE when I tried to cancel my membership! Claiming a manager must be present in order to cancel so I stopped in and was told since i didn't cancel a WEEK ahead of time I would still be charged for the month! Excuse me I attemtped to cancel 2 months in a row! I work 2 jobs so it's difficult for me to find time during the day, when a manager is present, to stop in! So if you wish to cancel, be prepared, they still want to take your money for services you won't be receiving!THE WHOLE POINT IS I DON'T HAVE TIME TO GO TO THE GYM! I WORK 2 JOBS! HAD I KNOWN I WAS BEING LIED TO I COULD'VE CANCELED LONG AGO! I WANT MY MONEY BACK!