TruFit Athletic Clubs at Bryan Towne Center offers a mix of positive experiences and challenges, according to customer reviews. The gym features friendly and helpful staff, making it a welcoming environment for members. Many have appreciated the high-quality group classes, cleanliness, and diverse equipment options, including free weights, machines, and a women-only area. They also offer great child care services, which parents find very helpful.
However, there are significant complaints about broken equipment and poor maintenance, with some machines remaining out of order for months. Issues with billing practices and difficulty in canceling memberships have also been noted. Despite the positive feedback on the staff and atmosphere, these problems affect overall satisfaction.
Pros:
- Friendly and helpful staff.
- Good mix of free weights, machines, and cardio equipment.
- High-quality group classes.
- Women-only workout area.
- Great child care services.
- Clean locker rooms.
- Positive atmosphere and inviting environment.
- Personal trainers receive high praise.
- Accommodating and professional staff during sign-up.
Cons:
- Many machines are often broken for extended periods.
- Complicated and misleading billing and cancellation processes.
- Inconsistent maintenance and cleanliness.
Location / Contact
- Address: 3155 Wildflower Dr, Bryan, TX 77802, United States
- Phone:+1 979-774-5364
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 3155 Wildflower Dr, Bryan, TX 77802, United States .
The contact number is +1 979-774-5364
This service is listed under Gym .
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Jesus Saves
2 years ago
I canceled our membership months ago and still being charged. One lady says just send an email, I did. Another guy said come in the gym and cancel, I did. Today a young lady said I have to sign something and she will have her manager call me.What’s with this place? They are quick to get you signed up but slow to let you go. I do not recommend this place to anyone for these reasons.
Amber Reyna
2 years ago
This is my favorite tru fit location in bcs!!! The staff is so friendly and always willing to help. I love the environment and vibe of this gym!!
Logan Wilson
2 years ago
The Staff here is top notch. Very very clean environment, loads of equipment. Just overall a 10/10 gym experience.
burner Account
2 years ago
I’ve been coming here for about three months I’m giving this place 3 stars because of its cleanliness.The woman’s bathroom is always dirty and if the bathroom is dirty I just know the showers aren’t any different , the sauna room door always has hand prints and smudges on it just gross. hire some house keeping.
Edward Luna
2 years ago
The atmosphere here is great. Staff and trainers are good people. Chloe and Katie is cool. Brian and Brody are great tho. Also they got some baddies for the single bros out there!!!
Collin Hall
2 years ago
Let me preface by saying the staff is really nice. However this gym is complete garbage. Consistently broken equipment, the water is working half the time (which should be criminal in a gym), the sauna works 25% of the time, and it’s like no one ever reracks or arranges the weight after they close. Truly a $10 a month gym, so you get what you pay for I guess.
celina leos
2 years ago
Very nice place and clean but dont sign up for training here, the trainers have 0 communication skills, and will not tell you about everything you need to know about the contract you sign for, horrible service and will not be going back ever and waste of my time and energy
Adriana Morales
2 years ago
As a member and trainer’s client I have found Adriana and Colby to be the most amazing and helpful of all the club at Bryan Towne Center. I also spoke to Arron and received great information regarding the club.
Cheri WS
2 years ago
I joined TruFit recently and really enjoy it. I did the body scan assessment and the scan of my body quickly highlighted areas on which I need help; not only losing some weight but also balance and posture. I decided to go with a personal trainer since I was unsure of the best way to address those areas. I have met with Drayton twice now and he has been great! It is clear that he is very knowledgeable as well as patient and very positive. I look forward to continuing to work on my goals and seeing the results.
Jazmin Masi
2 years ago
The BEST gym!! Bro I have been coming and the staff is awesome! They literally are so supportive, kind and super efficient on the cleaning! Nadine and Karley has become a great friend and my 2 year old loves them both. Brian and Katie are super kind people and will help you with anything you need. Come check them out over here y’all!