TruFit Athletic Clubs at Bryan Towne Center offers a mix of positive experiences and challenges, according to customer reviews. The gym features friendly and helpful staff, making it a welcoming environment for members. Many have appreciated the high-quality group classes, cleanliness, and diverse equipment options, including free weights, machines, and a women-only area. They also offer great child care services, which parents find very helpful.
However, there are significant complaints about broken equipment and poor maintenance, with some machines remaining out of order for months. Issues with billing practices and difficulty in canceling memberships have also been noted. Despite the positive feedback on the staff and atmosphere, these problems affect overall satisfaction.
Pros:
- Friendly and helpful staff.
- Good mix of free weights, machines, and cardio equipment.
- High-quality group classes.
- Women-only workout area.
- Great child care services.
- Clean locker rooms.
- Positive atmosphere and inviting environment.
- Personal trainers receive high praise.
- Accommodating and professional staff during sign-up.
Cons:
- Many machines are often broken for extended periods.
- Complicated and misleading billing and cancellation processes.
- Inconsistent maintenance and cleanliness.
Location / Contact
- Address: 3155 Wildflower Dr, Bryan, TX 77802, United States
- Phone:+1 979-774-5364
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 3155 Wildflower Dr, Bryan, TX 77802, United States .
The contact number is +1 979-774-5364
This service is listed under Gym .
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Bob Perez
2 years ago
Love this location. Very nice and clean. It seems to have a way more positive vibe to it because of Nigel. Hands down the coolest employee there. If you have any questions or need help with anything, Ask him.
Som Shadparvar
2 years ago
Top tier facility and high class equipment suited for bodybuilders, powerlifters, and anybody with a passion for fitness. Really awesome getting to meet with Ms. Aujah Madden, as she walked me through the various options and displayed patience and professionalism towards me as somebody looking to take my first step into the fitness scene. Highly recommend!
Beyond this World
2 years ago
Been at this gym almost 2 years and it’s been such a great experience! Especially with the employees at BTC! Aujah Nadine Caleb colby just the entire team are always helpful not just with me but with everyone they come in contact with. Great service when I come in everyday thanks!
Brian Mcdonald
2 years ago
I Love this gym! The atmosphere is very welcoming, kind, and courteous ! I have been to many gyms throughout my life and the positive energy that comes from TruFit is wonderful! I feel like part of a family that loves to serve others. ❤️
Cole Mrozek
2 years ago
Super nice facilities, probably the best in town, especially for the price. Staff is nice and super helpful anytime I needed it. Definitely a great gym for all workout experience levels. My guy Nigel at the front desk is the man! Great experience here, 5 stars.
The Real Benard
2 years ago
Great Staff all around! Darci & Carley were great with making my kids feel so welcomed! Nadine helped me with understanding information with my account and making sure our guest we brought had a great experience! Thanks BTC!
Christian Castro
2 years ago
☆☆ Let me add a couple of my own Stars for this location. To me it earned more than 5☆ by having the cleanest equipment and the best Vibes to get your workout right. Management and staff are all friendly and very helpful. Highly recommend this location.
Sara Blassingame
2 years ago
So, I have many stories about this place, but I’ll just give a warning for cancellation. Get your documents copied and don’t let them screw you over. I signed a 30 day cancellation in Feb. on the day before my next payment drafted. They said my membership would be good until March. So I shouldn’t have been charged again, but March comes around and I get charged. I file a dispute with my bank and call the gym. They proceed to tell me as always they don’t have a manger available to help and my membership is good until April. That to me seems like a 60 day cancellation or someone just forgot to actually put it on file. Either way they don’t train the staff and honestly don’t really care about the members. Very glad to be rid of this gym after almost 6 years. Good luck if you sign up here. Also, it’s extremely over capacity most days.
Jerodd Edwards-Burton
2 years ago
Looking for a place with an inviting staff, and awesome amenities? Look no further than TruFit. The staff was absolutely incredible, and helped get me on a plan to achieve my fitness goals. I am highly satisfied with my experience. A special thank you to Nadine and all of the staff at TruFit!!! Definitely recommend!!!!
Andre Whyte
2 years ago
Best gym in the area! Hands down the cleanest and best ran gym. I only come to this gym when I am in town visiting friends on the weekend. Nadine who I recently meet and her the staff are amazing. The equipment operates at the highest levels. Definitely recommend this gym to everyone! Also, they have a basketball 🏀 court that allow me to use as my alternative cardio session.