TruFit Athletic Clubs at Bryan Towne Center offers a mix of positive experiences and challenges, according to customer reviews. The gym features friendly and helpful staff, making it a welcoming environment for members. Many have appreciated the high-quality group classes, cleanliness, and diverse equipment options, including free weights, machines, and a women-only area. They also offer great child care services, which parents find very helpful.
However, there are significant complaints about broken equipment and poor maintenance, with some machines remaining out of order for months. Issues with billing practices and difficulty in canceling memberships have also been noted. Despite the positive feedback on the staff and atmosphere, these problems affect overall satisfaction.
Pros:
- Friendly and helpful staff.
- Good mix of free weights, machines, and cardio equipment.
- High-quality group classes.
- Women-only workout area.
- Great child care services.
- Clean locker rooms.
- Positive atmosphere and inviting environment.
- Personal trainers receive high praise.
- Accommodating and professional staff during sign-up.
Cons:
- Many machines are often broken for extended periods.
- Complicated and misleading billing and cancellation processes.
- Inconsistent maintenance and cleanliness.
Location / Contact
- Address: 3155 Wildflower Dr, Bryan, TX 77802, United States
- Phone:+1 979-774-5364
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 3155 Wildflower Dr, Bryan, TX 77802, United States .
The contact number is +1 979-774-5364
This service is listed under Gym .
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Gerardo Banuelos
1 year ago
Carly, has great customer service. Really supportive and helpful.
Seaira Caldwell
1 year ago
It was an overall great experience and Deandre really made it worth being there
Darci Pryor
1 year ago
Front desk was approachable and super nice! Gym is very clean.
Megan Battley
1 year ago
Great gym! Friendly staff, clean, and equipment is well maintained.
Ashley Dorsett
1 year ago
Jaden was super helpful at getting me signed up! And Brooke’s class was great!
Ethan Martinez
1 year ago
Trufit is one of a kind gym and I do like this location has a basketball court. If you like to hit the sauna after your workouts I would definitely recommend Trufit over all the other gyms!
Amy Jones
1 year ago
Becky is an amazing trainer! She listens to her clients and tailors workouts to meet their needs. I have worked out with her for years and I highly recommend her!!
Beca franks
1 year ago
Deandre was really responsive and punctual in signing me up and getting me setup for a membership with Trufit! Thanks for getting me set up with my fitness goals!
Carmen Rodriguez
1 year ago
Love it here. Since my first day everyone has been super nice. I always get asked about my day and how the kiddos are doing. Very comfortable and happy place to work out.
Belinda Fikes
1 year ago
Everything is dirty and always 30+ machines broke. 😢 Great location but may have to change to another place if they don’t give this place some TLC …