Catalyst Fitness, located at 1402 French Rd, Depew, NY, stands out as a well-equipped gym with a wide range of amenities. It features various workout rooms, including a spin room, fitness lab, and classes like Bodyflow and RPM. Members praise the gym's cleanliness and spaciousness, as well as the friendly staff who contribute to a positive atmosphere. Additionally, the fitness center has seen significant renovations, adding more open space and modern equipment.
However, customer service appears inconsistent, with some members noting issues with equipment maintenance and management response. Moreover, some have experienced problems with membership fees and policy changes, highlighting the need for improvements in customer support and transparency.
Pros:
- Wide range of workout equipment and classes.
- Clean and spacious gym environment.
- Friendly and helpful staff.
- Numerous amenities like sauna, showers, massage chairs, and a smoothie bar.
- Recent renovations and modernized facilities.
- Adequate space for workouts even during busy hours.
- Reasonable membership rates.
- Participates in Silver Sneakers program.
- Great personal trainers mentioned in reviews.
- Safe COVID-19 practices in place.
Cons:
- Inconsistent customer service.
- Poor equipment maintenance and delays in repairs.
- Membership fee issues and lack of transparency.
Location / Contact
- Address: 1402 French Rd, Depew, NY 14043, United States
- Phone:+1 716-656-1530
- Email:info@catalystfitnessbuffalo.com
- Website:catalystfitnessbuffalo.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 1402 French Rd, Depew, NY 14043, United States .
The contact number is +1 716-656-1530
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
fred Safford
2 years ago
Just a big commercial gym. Lousy customer service. Underpayed trainers, who end up trying to sell you supplements and such since the gym does not pay them squat. They have hi turnover, never fix problems.
Ryan Kominiarek
2 years ago
I’m not sure who is responsible for the layout of the equipment here, but why they INSIST on having the bench press back to back so spotters have to perform acrobatics to get behind them is beyond me. See photo.The staff in the morning is usually great, but there’s literally only 1 person working then. I’ve been a member here for years and if it wasn’t only a few miles from my house I would likely go somewhere else. The roof is leaky and has been as long as I’ve been here. No one fixes it, instead there’s buckets and tarps places on rainy days. Most of the equipment looks and feels like it’s from the mid 90s, and if a piece of equipment is out of order, you can expect to not use it for weeks. The padding on some of the machines is ripped to shreds and take a along time to be replaced.
Jillian Brooke
2 years ago
Ive been a member for 10+ years paying the $19.99 membership. Since they got rid of the women's section, it just isn't the same. I always hoped they would bring it back. I just want to get my workout done without "interruptions" on to find a gym with a women's section again.
Joe Gauthier
2 years ago
Feels great to be back. Everything is super clean and fresh. It's not overcrowded. Offering adequate distancing to allow for a safe workout. They have recently hired a new evening cleaner. Kudos to him, he's doing a great job
Mark Ludwig
3 years ago
This is a large gym with lots of equipment. They participate in Silver Sneakers so many people can use the facilities without charge.
Shawn The Motivator Brown
3 years ago
One of the A1 gyms in the area, all the top of the line equipment, a huge working area and a smoothie bar, unless your at an express location.
Wendy Schasel
3 years ago
Love the Fitlab! You get Cardio and strength full body workouts! Workouts can be modified for every fitness levelAwesome calorie burns! Coaches are fun and full of energy!
Dylan Boone
3 years ago
Alex is an Amazing Trainer and they Shakes are AMAZING! if you go definitely check out the berry berry good! and the facility is very clean and very COVID compliance
George Turco
3 years ago
Staff always friendly and helpful, equipment clean and well spaced apart. Feels great going to the gym again!
Jenifer Stanek
3 years ago
Just rejoined after a long hiatus from this particular gym. I own a fitness studio, but wanted to take classes instead of teaching them. Spin (cycle) and yoga (Bodyflow) are my favorites. I have all the equipment I need in my studio for lifting, spin, and a calming setting for yoga/meditation, but find it still worth the investment to belong to Catalyst. They have the leg press, hack squat, and lying hamstring curl machines that are awesome enhancements to my Smith and cable machines. Tanning, the starclimber, and sleds are excellent add-ons that made rejoining a no brainier for me.