Orangetheory Fitness at Eastview Plaza in Amherst provides a high-energy workout environment designed for all fitness levels. The certified coaches offer personalized guidance through structured, one-hour sessions that combine cardio and strength training. This gym keeps workouts engaging with varied routines, ensuring members stay motivated.
Despite its motivating atmosphere and positive experiences, some members have noted issues with customer service. While many rave about the coaches and the effectiveness of the classes, inconsistent adherence to policies and equipment maintenance have been points of concern.
Pros:
- Highly motivating coaches.
- Varied and engaging workouts.
- Caters to all fitness levels.
- Structured, efficient sessions.
- Positive and friendly atmosphere.
- Clean facility.
- Great community support.
- Effective for overall fitness.
- Results-driven approach.
Cons:
- Customer service issues.
- Equipment maintenance concerns.
- Strict adherence to time policies.
Location / Contact
- Address: 8242 Transit Rd, Buffalo, NY 14221, United States
- Phone:+1 716-200-1350
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 60 reviews.
The address is: 8242 Transit Rd, Buffalo, NY 14221, United States .
The contact number is +1 716-200-1350
This service is listed under Gym .
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David Mineo
2 years ago
The classes are fun and are a great workout. The instructors keep you motivated and are always helpful.
Megan
2 years ago
They had a wonderful event with many awesome vendors this past weekend. All vendors and OTF staff were extremely friendly and helpful! I look forward to trying a class in the future!
Debbie Wells
2 years ago
Love my OTF Peeps and the moral that comes with it. Great workout, lots of great people to workout with and an awesome staff!
Anna Quattro
2 years ago
The coaches and staff at Orange theory Transit Road is fantastic! This place is more than just a gym, it’s a fitness community!
reshma malik
2 years ago
Great coaches that really helps to motivate you to make your workout count!
Angela DelBalso
2 years ago
I’ve been an OTF member at a different location for six years and have been to several studios across the US. This studio has dated equipment that malfunctions including multiple treadmills that will suddenly stop. The woman who I assumed to be the manager lacked customer service skills and was incredibly unprofessionally acting and looking. I recommend Sweat Society or Revolution Buffalo for an overall better customer experience. I have an unlimited OTF package and I would rather spend money at another gym than waste my time at the Transit Rd OTF.
Katherine LaDota
2 years ago
I love OTF and my OTF family! Such an amazing workout and great motivation! I feel so good and I push myself harder then I ever would in a classic gym or y class.
Colin Gleason
2 years ago
I love all my visits to Orange theory as well as the coaches there. They're fantastic! As a runner, my fitness workouts tended to be a bit specific to running, until I started at OT....and the workouts are super challenging. They're no joke, and great for improving my overall fitness beyond just running. But they are also easily modified based on the abilities of each person. So, all types of people can walk out having received the same amount of challenge, tailored to them.
Becky Durand
2 years ago
By far the best workout I’ve ever had! I have been going to OTF for over 4 years now. All of the coaches and staff are extremely motivating and push you to do your best. You can be a true beginner or a seasoned athlete and you will get a challenging workout. Highly recommend.
Nadeen Bawab
3 years ago
Hi Nadeen Bawab, we are very happy to have provided you with such a positive experience!