Pacillo Fitness Gear, located at 3493 Sheridan Dr, Buffalo, NY, offers a wide range of exercise equipment. The store has a knowledgeable and friendly staff dedicated to providing great customer service. They are known for high-quality equipment, fast delivery, and competitive pricing. However, some customers have reported issues with inconsistent store hours, poor in-store ambiance, and unhelpful interactions with specific staff members.
Overall, Pacillo Fitness Gear stands out for their extensive product selection and commitment to customer satisfaction. They provide valuable support during the purchasing process and after-sales services, making it a recommended stop for fitness enthusiasts seeking reliable fitness equipment.
Pros:
- Wide range of equipment
- Knowledgeable and friendly staff
- High-quality products
- Competitive pricing
- Fast delivery service
- Good customer service
- Helpful in-store assistance
- Expert guidance for equipment selection
- Same-day delivery for some products
- Family-owned business vibes
Cons:
- Inconsistent store hours
- Dingy and dark showroom
- Some staff provided poor customer service
Location / Contact
- Address: 3493 Sheridan Dr, Buffalo, NY 14226, United States
- Phone:+1 716-873-4333
- Website:pacillo.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 60 reviews.
The address is: 3493 Sheridan Dr, Buffalo, NY 14226, United States .
The contact number is +1 716-873-4333
This service is listed under Exercise Equipment Store .
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David Williams
4 years ago
Very helpful staff. Helped carry weights to my truck.
Jennifer Barczykowski
4 years ago
I was looking for an exercise bike and checked out their website. I was shocked when I saw their prices! I never even walked in the store. Needless to say I purchased an exercise bike that much more affordable elsewhere.
akcash
4 years ago
Great business. Needed two heavy kettlebells for workout over weekend. They were in stock. They had options to choose from, extended hours and were available. Helpful friendly and patient while I chose which one I wanted. Helped me carry out to my car. Appreciated the help. Would definitely recommend!
Wilson C
4 years ago
Wasted time driving here. Called and no one picked up the phone. The voicemail said open till 8pm. Drive here only to find out they close at 6. Update your website, google listing, and your voicemail to reflect these changes. Lazy all around.
Lisa Tucker
5 years ago
Plastic excercise suits on deck
bob gibbons
5 years ago
T Sava
5 years ago
Tim Wilde
5 years ago
Chris Wopperer
5 years ago
Fantastic family business and great products.
Jay Mindslayer
5 years ago
Decent selection and decent prices.