Pacillo Fitness Gear, located at 3493 Sheridan Dr, Buffalo, NY, offers a wide range of exercise equipment. The store has a knowledgeable and friendly staff dedicated to providing great customer service. They are known for high-quality equipment, fast delivery, and competitive pricing. However, some customers have reported issues with inconsistent store hours, poor in-store ambiance, and unhelpful interactions with specific staff members.
Overall, Pacillo Fitness Gear stands out for their extensive product selection and commitment to customer satisfaction. They provide valuable support during the purchasing process and after-sales services, making it a recommended stop for fitness enthusiasts seeking reliable fitness equipment.
Pros:
- Wide range of equipment
- Knowledgeable and friendly staff
- High-quality products
- Competitive pricing
- Fast delivery service
- Good customer service
- Helpful in-store assistance
- Expert guidance for equipment selection
- Same-day delivery for some products
- Family-owned business vibes
Cons:
- Inconsistent store hours
- Dingy and dark showroom
- Some staff provided poor customer service
Location / Contact
- Address: 3493 Sheridan Dr, Buffalo, NY 14226, United States
- Phone:+1 716-873-4333
- Website:pacillo.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 60 reviews.
The address is: 3493 Sheridan Dr, Buffalo, NY 14226, United States .
The contact number is +1 716-873-4333
This service is listed under Exercise Equipment Store .
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Stephanie Banish
5 years ago
Employees are friendly and knowledgeable here
Darlene Dixon
5 years ago
The employees were very helpful, and I got a good idea of what I should get for my home gym. The equipment was displayed well.
Borrell Karate Academy
5 years ago
Great place, service is outstanding, the equipment is the best and affordable
Tom Allia
5 years ago
My roommate and I were sold a used spin bike at double market value without a proper cleanup. We were at the time lead to believe that it was a sale price that reflected the state they were in and the quantity they had. Apparently that's pretty typical in the used fitness equipment industry, which is why they are getting at least three stars. Also the place is clean and the salespeople aren't pushy, which I appreciate. The bike does work great regardless of what was paid for it.You should definitely do research on anything you buy.
Michael M
6 years ago
Mainly commercial grade equipment. I was looking for something mid range
Victor Kovacs
6 years ago
Friendly and knowledgeable service.
Pat Hayes
6 years ago
Cheap prices, great service.
Brandon DeLorenzo
6 years ago
Good equipment helpful sales staff
Kelly Miller
6 years ago
Great selection of equipment and friendly staff!!
Robert Downs
6 years ago
Pacillo's had just what I needed. When all the other "sports" stores are just clothes, Pacillo's has real fitness equipment.