Pacillo Fitness Gear, located at 3493 Sheridan Dr, Buffalo, NY, offers a wide range of exercise equipment. The store has a knowledgeable and friendly staff dedicated to providing great customer service. They are known for high-quality equipment, fast delivery, and competitive pricing. However, some customers have reported issues with inconsistent store hours, poor in-store ambiance, and unhelpful interactions with specific staff members.
Overall, Pacillo Fitness Gear stands out for their extensive product selection and commitment to customer satisfaction. They provide valuable support during the purchasing process and after-sales services, making it a recommended stop for fitness enthusiasts seeking reliable fitness equipment.
Pros:
- Wide range of equipment
- Knowledgeable and friendly staff
- High-quality products
- Competitive pricing
- Fast delivery service
- Good customer service
- Helpful in-store assistance
- Expert guidance for equipment selection
- Same-day delivery for some products
- Family-owned business vibes
Cons:
- Inconsistent store hours
- Dingy and dark showroom
- Some staff provided poor customer service
Location / Contact
- Address: 3493 Sheridan Dr, Buffalo, NY 14226, United States
- Phone:+1 716-873-4333
- Website:pacillo.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 60 reviews.
The address is: 3493 Sheridan Dr, Buffalo, NY 14226, United States .
The contact number is +1 716-873-4333
This service is listed under Exercise Equipment Store .
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Sarah Walsh
6 years ago
The man behind the counter was helpful and pleasant. I will defintely go there again.
Mary Warren
6 years ago
Very informative and knowledgeable....great customer service!
Jenna Ziegler
6 years ago
Super helpful here. One of the only places I could find the specific resistance bands I was looking for, sold the way I needed them. Thanks!
Roy Schukraft
6 years ago
The salesman Mike was wonderful! Very knowledgeable and showed us so many options and explained the equipment so thoroughly. A pleasant shopping experience....
peter smiltins
6 years ago
It's a good place to buy dumbbells or things over $1000. The only reason I went there instead of other places was to get a bench and have it delivered to my apartment. This was going to be difficult alone or with a friend as I live a few flights up. The other main reason I wanted this was because I hate reading assembly instructions made for 5 different benches and having to follow my specific model that does not even look on paper like the one I bought. Of course they would not deliver it as it was under $500. It ended up taking hours of frustration and I even needing to buy a bolt that the box was missing. I would have been willing to pay extra for delivery. Unless you are looking for a $8000 stepmill to have in your home I do not see much of a reason to shop here.
Jemar V.
7 years ago
Haves wat u need for fitness
John Bielinski
7 years ago
Great service.
Dave G
8 years ago
Very knowledgeable staff
Gray Snake
8 years ago
Staff was extremely helpful, anything you wanted to know about they could help you with. I would definitely recommend this place!
Kenneth Swan
9 years ago
I've used Paccilos for over 14 years. They have a very friendly and knowledgeable staff. Their prices are fair and competitive. Great selection of products.