Join the beacon of health and wellness at 24 Hour Fitness, located in Burbank, CA 91504. Experience a holistic fitness center providing unparalleled access to diverse workouts, personal training, and wellness facilities.

24 Hour Fitness has earned a 3.4-star rating with 503 reviews. You can contact them at +1 818-531-0257 for more information.

Location / Contact

Rating Stats

3.4

out of 5.0

22 reviews
5.0
20 reviews
4.0
17 reviews
3.0
51 reviews
2.0
10 reviews
1.0

Reviews (120)

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Covid review: You can’t try this location for free, you have to pay and buddy passes do not work. You have to reserve a 90 minute slot to workout and there’s never any open slots, although they do have walk-ins. They have a 50 person limit, which is too much because there’s not enough equipment to comfortably workout. Only 5lb weights were free and you have to beg people to take turns for anything else. Floor is dirty and mats aren’t cleaned so I suggest you take your floor workouts at home. Treadmills have no incline or power, they are the curved type that doesn’t work for my specific workout. Additionally, I saw them “clean” the facility in between 90 min slots and the staff only bothered to spray some of the dumbbells and barbells with disinfectant. Definitely clean whatever you’re planning on using.

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Everything in this gym is old and very very very DIRTY! Equipment hasn't been cleaned for years. I really mean that from the treadmills to the floors. Staff members behind the counter are always bored out of their mind. Pick up a towel and cleans this place up before this gyms goes bankrupt.

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Excellent facilities, very poor corporate structure and management.If you look around online, you'll see multiple stories of people being charged after they cancel their membership, and I have the same story.I attempted to cancel my membership just after the LA county quarantine was announced in March 2020. The company filed for bankruptcy and had no humans available for customer service until recently. 24 Hour Fitness charged my card for a yearly fee in March or April of 2020 that I disputed because I had attempted to cancel my membership and was not able to contact anyone at the company, and was awarded $10 of the $40 charge through my credit card company. They then charged me for a monthly fee in 2021. I spoke personally with the manager and he approved the yearly fee refund, but it has been at least two months with no sign of a refund. Corporate is unresponsive.They are still charging me a yearly fee, but not the monthly fee in 2021.Bad customer service cannot redeem a good facility and equipment. My recommendation: STAY AWAY.

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What a cool and clean place to work out. The staff is super friendly and when their not checking people in their cleaning. This gym has a lot to offer! 3 pool lanes, jacuzzi, steam/ sauna room, an upstairs basket ball court, kid room, cycling class, and much more. So far this gym is my favorite!

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Courteous and professional staff.. Very filthy gym, no porters cleaning, unorganized weights 3 stars for lack of cleaning supplies and sanitizer.

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Great gym and location. Has the best basketball court in town. I have yet to check out other 24 hour gyms so I can’t compare this court to others owned by 24 hour fitness. Spacious and it does fill it up daily but there is still plenty of space to get in a good workout.The people are respectful when it comes down to getting a workout here. 24 hour fitness used to be open 24 prior to COVID 19. Hopefully soon it goes back to those days as the city re opens.The only reason I would not rate this location a five star, is due to the sidewalk on the main entrance side not being cleaned/sandblasted on some type of a schedule. The indoor parking lot needs a net so birds don’t fill in and bring down good luck on everyone prior to entering.I have not worked at this location so I’m not sure %100, how cleaning is inside of the lockers and showers. I have seen them clean them regularly in the past prior to COVID 19. Recently signed back up to 24 hour and will keep everyone updated on that note.

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This gym is much better since they opened up the NoHo and Downey gyms. Not nearly as crowded and you can actually book a time without needing to be on the app right at midnight. I like this gym better than the NoHo one because it’s outside on a basketball court. NoHo is in a parking garage with walls on all four sides. Also plenty of free parking, some even covered.

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the Space up on Roof no more than 45 people,waiting in line without Registering 1 full hour, then only About 35 people Exercising on the roof Seem to crowded, But I had Excellent Workout with the weightlifting Machines,Very courtesy 24-Team Employees Thank you

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You have to book an appt right at midnight to get a spot. They allow people to walk-in but there is a line and sometimes only five people will be allowed to walk-in. There seems to be no cut off time for people who show up late. I’ve waited in line and people show up 30 minutes into the beginning of a gym session and they’re still let in while the rest of us who showed up early to walk-in are left outside. Super unfair system.

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I was treated horribly at this place by the general manager ISSAM ASHKAR! Not only did he yell at me he proceeded to tell me to get out the way! When I joined I was told I have 90 min max to workout and I knew nothing about the time slots! The manager screamed at me in the middle of my work out and told me I needed to go!! He was so rude I have never in my life been talked to like this by a GM.He should know how to have respect and he don’t! I canceled my membership 30 min after because of how I was treated! Do not go to this location! Please save your money. I will make sure ISSAM ASHKAR boss hears about this! I wouldn’t have took my time to write this post if I didn’t feel disrespected!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.4-star.

This business has 120 reviews.

The address is: 1903 Empire Ave, Burbank, CA 91504, United States .

The contact number is +1 818-531-0257

This service is listed under Gym .

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