Planet Fitness in Cambridge, MA, offers a budget-friendly gym experience with convenient opening hours and a variety of equipment, including cardio machines and free weights. Located near Lesley University Porter Campus, it provides easy access and high affordability, making it a popular choice for those seeking a basic gym setup without breaking the bank. The 'Judgement Free Zone' slogan promotes a welcoming atmosphere, although there have been mixed reviews about cleanliness, staff behavior, and equipment maintenance.
While some enjoy the available amenities and the membership perks like the Black Card’s guest access and massage chairs, others have pointed out issues like frequent theft in locker rooms, late openings, and occasional poor customer service. This makes it crucial that potential members weigh the pros and cons before committing to a membership.
Pros:
- Affordable membership rates
- Convenient location near Lesley University
- Wide range of equipment
- Judgement free and welcoming atmosphere
- Guest access with Black Card membership
- Long opening hours
- Hydro massage and massage chairs for Black Card members
- Multiple cardio machines available
- Staff is generally friendly and helpful
- Cleanliness has improved recently
Cons:
- Frequent issues with theft
- Inconsistent opening times
- Some equipment and facilities often broken or poorly maintained
Location / Contact
- Address: 1815 Massachusetts Ave, Cambridge, MA 02140, United States
- Phone:+1 617-945-8596
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 91 reviews.
The address is: 1815 Massachusetts Ave, Cambridge, MA 02140, United States .
The contact number is +1 617-945-8596
This service is listed under Gym .
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Jeffrey Noonan
10 months ago
I used to like this location a bunch but as of late it’s gone really down hill l. Theft in the locker room is an epidemic. Just yesterday I had the door ripped off my locker and someone tried to steal my gym bag. I had a lock on it but it doesn’t really matter if the door is made of composite wood. The only luck I had was I didn’t have anything of value in my bag.I know things happen and I don’t blame the staff but theft is out of control and they truly aren’t doing anything about it. I counted over 40 lockers with their doors ripped off so clearly this is happening all the time. When I told the staff they just said it’s best not to use the lockers any more. Maybe you could start tracking using your logins who’s coming in going based on when the robberies are happening. Seriously DO NOT use the locker rooms and you’d probably be better off finding a safer gym.
Mark Schepici
10 months ago
The club itself isn’t that bad. What kills it are the people that attend and unfortunately the staff. I too have had an issue as of last weekend of somebody trying to steal my bag. I thankfully keep my keys, phone, wallet and AirPods on me when I workout. But all throughout the locker rooms the lockers are either punched it or can’t close properly. Theft is a MAJOR problem here, and it’d help if the employees would give people a heads up. When I came to them for my issue they told me it was the third time that day that someone went through somebody else’s stuff. I wouldn’t know because there aren’t any warnings. I instead that day while changing had to warn people of what was going on. Also, the showers here are extremely mediocre. They’re the worst showers I’ve used at a planet fitness. Only one of them has a proper shower head the rest are just horrible. The equipment is great, I’ve never had any issues. But it’s the concern of my belongings, the lack of communication with the employees and the cleanliness that bring this location down to 1 star for me. Easily would be a 4-5 star gym otherwise. Because of my stuff being stolen I’m switching to a new home gym but I hope that these issues here can be resolved.
Sarah Rose
10 months ago
The equipment is ALWAYS broken and they make absolutely no effort to fix it. The manager is never there to speak to about this and the staff don’t have any control over it. I only go here as a secondary gym because they have quality stair masters. Two out of the three have been broken for months. It’s absolutely unacceptable that I pay for a membership when they can’t even be bothered to maintain working equipment.
Manan Parikh
10 months ago
Zero stars if I could. I moved here for the summer and wanted to get back in shape but go to any other gym if possible. I always had a lock on my locker and yet I’ve been robbed twice. The first time the individual broke my lock and took my card info and cash, and just today they broke my new lock and stole my wallet, leaving me with nothing. This planet fitness is not secure whatsoever even if you lock your belongings, and I know planet fitness says that you are responsible for your own items but this is ridiculous that stuff is stolen even though it is properly secured. The staff was normally nice but the lady I dealt with at the front desk to report my wallet being stolen was incredibly rude and had a condescending tone. Others had their belongings stolen too but she just made it seem like “no big deal, not her problem.” For someone who wanted to enjoy their summer in a new city, I’m out $100 and this has been a terrible experience and would never go back to this planet fitness location.
susan rauchwerk
10 months ago
You should definitely join this gym. I could not be happier with what they offer for my membership. The price is so reasonable and I can travel anywhere in the US and always seem to find a gym within 20 minutes. I am able to bring a guest with me every time I go if I wish. There is plenty of equipment so even at peak hours I am not waiting for a machine or weights or even a mat. I particularly like having a rower and upright bike stair stepper, step circuit, and range of free weights. I appreciate the no judgement slogan and absolutely feel welcome in every gym.
Alena B
11 months ago
Edit: i posted a review for another location for this one on accident. This location is pretty gross 😭 i hope they renovate it some time soon! …
Shougat Barua
11 months ago
Great facilities, clean and well stocked, and very friendly staff! Great place to work out!
Jackson Ahearn
11 months ago
More an issue with planet fitness in general. Like, this facility isn’t the best, but my real issue is the ridiculous policy that if you no longer want to work out at their gross gym, you have to cancel your membership in person or by letter. Despite the fact that they have a website, you can’t cancel there. Insane, and honestly, predatory policy
Anomaly 382
11 months ago
Its decent. But half the screens on the treadmills are broken. No matter how often you tell them they always seem to be down. Management/corporate cares very little for this place. But it beats running in 80+ weather
Porter Charles
11 months ago
You need to remember you get what you pay for. $25 is too much for $10 is good. Paper towels go empty, plenty of social akward people, and also those who lack hygiene, no special classes really or perks. Massage chairs are OK but don't get any knots out just pressure really. Staff is chill, sometimes aloof. Usually a few machines are broken down but I've always been able to work out, just sometimes I have to chose a different area than I planned. Not a gym for serious gym rats. But I'm glad it exists, it's gets the job done.