Planet Fitness in Cambridge, MA, offers a budget-friendly gym experience with convenient opening hours and a variety of equipment, including cardio machines and free weights. Located near Lesley University Porter Campus, it provides easy access and high affordability, making it a popular choice for those seeking a basic gym setup without breaking the bank. The 'Judgement Free Zone' slogan promotes a welcoming atmosphere, although there have been mixed reviews about cleanliness, staff behavior, and equipment maintenance.

While some enjoy the available amenities and the membership perks like the Black Card’s guest access and massage chairs, others have pointed out issues like frequent theft in locker rooms, late openings, and occasional poor customer service. This makes it crucial that potential members weigh the pros and cons before committing to a membership.

Pros:

  • Affordable membership rates
  • Convenient location near Lesley University
  • Wide range of equipment
  • Judgement free and welcoming atmosphere
  • Guest access with Black Card membership
  • Long opening hours
  • Hydro massage and massage chairs for Black Card members
  • Multiple cardio machines available
  • Staff is generally friendly and helpful
  • Cleanliness has improved recently

Cons:

  • Frequent issues with theft
  • Inconsistent opening times
  • Some equipment and facilities often broken or poorly maintained

Location / Contact

Rating Stats

3.7

out of 5.0

36 reviews
5.0
5 reviews
4.0
9 reviews
3.0
18 reviews
2.0
23 reviews
1.0

Reviews (91)

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Gets way too warm when it's more than just 10 people in the gym. Given the amount of cardio equipment people use, pf needs to lower the temp and ventilate better. Average temp on thermostat is 68F. Staff are generally nice but paper towels and cleaning materials may need to be replenished more often throughout the day/week. It would also be nice to have an expected amount of time given for public notice when broken equipment is being serviced. Pf has multiple locations and response time should be more consistent

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All the shower drains are clogged causing crud to come up from the drains and Engulf your foot and toes causing bacteria to grow like athletes foot and worse. I’m in the process of suing this particular location for purposely leaving their drains clogged To deter people from taking showers after workouts, thereby saving water costs.

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Been going here for a year and I can say things turned around when they hired Osama. He is a one man army who track turned things around there, a hard worker who helps guests and keeps the gym running smoothly which leads to a nice workout.

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Very clean now! Manager hired a good and smiling staff. Someone clean pre-opening the gym. Bathroom is so clean! Am impressed! Osama is great, the best/ friendly and smiling all the time.

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They frequently don’t open on time, leaving crowds of would-be excercisers waiting in the lobby for unpredictably long periods of time. Apart from that, it’s a good value. But to get up and go to the gym before sunrise just to confront a locked door is very frustrating.Update: I’ve come at the opening time three times this week (Sunday, Monday, Wednesday) and they have not been open ANY of those days. The lost time is a cost you should factor in when contemplating the cost of membership.

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This place is extremely dirty, the locker room and the gym itself. There’s rarely any staff at the front desk. I see non members entering the gym, even a homeless guy slid in to take a long shower(can’t blame him). The customary “call the manager” response. Nothing ever gets fixed at this place. The water station. Disgusting!Canceled my membership because of this. It’s really filthy here.

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Pretty much the worst gym you could find around here. The staff are slacking off (especially this guy named John) and don’t take their work seriously. The AC is not working properly. Very hot in the summer. Quite difficult to breathe at times with strong bad odors. Equipments are broken and not fixed for a very long time. Paper tissues are empty and not replaced for a while.

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Seriously, don't ignore the 1 star reviews, they're all saying the same things, and they have been for a while.This is definitely the worst planet fitness I've ever been to. The water fountain is always broken, the ventilation is bad, and they mask the smell by spraying tons of fragrance. Good luck if you have asthma. Without fail there's always folks camping on the express workout machines and maybe 1/5 of the customers wipe down their machines after use.The staff are nice and there's a ton of equipment, but the place is just kinda gross and mismanaged.

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The employees here are extremely rude and unprofessional. And just a warning, if you ever want to cancel your membership when you have moved they make it impossibly difficult to do so.

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If you go here youre strongAll the negative reviews about this place are true but it's cheap and it's fun to make fun of the smith machines (all 2 of them) and you get to see amateur gymgoers doing insane things all the time and there arent that many people talking to themselves or getting in fights or whatever

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 91 reviews.

The address is: 1815 Massachusetts Ave, Cambridge, MA 02140, United States .

The contact number is +1 617-945-8596

This service is listed under Gym .

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