Planet Fitness

SUCH a great place! One of my favorite things about this place is the staff. Every single person that works there is kind, welcoming, and helpful. I love how huge this place is! TONS of equipment of all kinds: Weights machines, cardio machines, free weights, a 30 minute circuit area with a light that tells you when to start and stop, a stretching & abs area, large locker rooms, and a Lounge for Black Card membership holders which includes massage chairs, full body hydro massage chairs, and stand up tanning booths. HIGHLY RECOMMEND!!!

Every day has the same problem, the gym never opens at the right time, today Sunday 18 is 9:56am and the gym is still closed, everyone waiting! They are problems that should already be solved by the management, because they always have the same complaints.

2022. I must say what a contrast from just over a year ago when I first joined this gym. I have been coming in on Saturday because it's not as busy mornings and the gym is very dirty. Today is Sunday 10/02/22 and I decided to work out in the morning again. The place is once again very dirty, paper all over the floors, bathrooms are horrific, no soap to wash your hands, out in the gym I told the front desk clerk there were no paper towels in the entire upper floor and he rudely responded: "I guess you can't do squats or deadlifts without those huh?"The lack of care is obviously wide spread here. I'm disappointed. I hope this situation improves because I like the price point and convenience of having a gym anywhere I go. The Cambridge location used to be my favorite spot, in my home town, the energy was great and the place was super clean just over a year ago. It has certainly fallen off a cliff!2021 Great location, steps away from Porter Square station. The atmosphere inside is energetic, accepting, electric, vibrant and is super clean. Highly recommended. Right next to Lesley University.

🏋️‍♂️ Staff 🤼🏾‍♂️ 🏋🏿‍♀️ is 🏋️‍♂️ great. They are eagar to please and helpful. I called for a traffic report 🤦🏾‍♀️ lol, called PF to check & see if it was crowded. The staff was happy to provide information & cared enough to share details of the best time to come if I was looking to work out with others or if I prefer working out alone. They were pleasant & did not rush me off the phone 🤷🏾‍♀️🤣👊🏾👍🏾

You need more Smith machines!!! You may have to wait for up to an hour to bench while many cardio machines barely get used. You could add free weight benches with a bar and plates. Five stars are for the price and cleanliness because it does the job at a reasonable price.

If I could leave no stars I would! I moved to Cambridge and wanted to transfer my membership to this gym and downgrade from the black membership to the classic one. Instead of doing that the person who assisted me opened a new account for me, meaning that I was paying for two gym memberships, for about 2 years lolMake sure to check your bank account after you sign up with them

Kind of frustrating when the gym just randomly doesn’t open… At 10:20 am no one had opened the gym yet and there was no message from PF that they would be closed so people are trying to get in just to find locked doors/an empty gym.

Gym opens at 6. I have arrived a few times now from 7-730 with the gym still NOT being open. Today was the last straw, I have had better work outs on my run home. ✌️

They put my bank account information under another person's membership. I am being charged for another person's membership due to their administrative mistake. I have gone in person asking them to stop charging my bank account four times. …

I have often visited water town and Porter square branch. Water town branch wins straight up. More equipment, bigger and helpful staff. Porter square is somewhat smaller but still I am not big on workouts so it fulfills my basic needs and it is more conveniently located.