Planet Fitness

I think it is a good place for workouts in Cambridge. It could be cleaner, but for 10 dollars a month, I have no complaints. The gym is not congested most of the time I go. People going to the gym are of different ages and levels. It accomplishes the slogan; Judgement Free Zone! I wish the drinking fountain outside the locker room had a higher flow, but the bottle filler is fine.

For Affordable this place is great -- no sauna or stem room, sometimes too many people and a wait for your needed machine, limited dumbbells and barbells for heavy weights, but I'd recommend highly despite it's 'low-rent' status.

Wanted to add to my previous review about this location never opening on time and being literally so disgusting and probably failing multiple biohazard tests that definitely switch to another location!!! I stayed for a bit because I figured I’m only paying $10 so what do I expect, but the downtown crossing planet fitness is SO clean, the customer service is so nice, and they’re open 24hours!! So definitely don’t settle just because the cost is low! You can get more bang for your buck at other planet fitness locations in the area!!! I cant believe I put up with this location for so long lol so if you’re looking for a sign to switch this is it!!

I left my bottle one time. I called them after getting home and told them the location. Person picked up the phone, told me that he received the bottle. Then next evening, I asked him about it, they told that they don’t have it. The bottle was pretty expensive, Not recommended. The bathrooms are always dirty, drinking water nozzle doesn’t work. Staff is rude while using gym equipment. NOT A PLEASANT EXPERIENCE, recently transferred members because I had to move for work from other place. Thanks!

WORST GYM EXPERIENCE EVER. First off they don't have potable water and are instead charging their customers to drink water (highly illegal). Secondly they waste so much space with cardio machines that are never full while there are only 4 benches for free weights and 2 squat racks. People are literally lined up waiting for people to finish using their weights because they don't even have enough.This is a pathetic excuse of a business much less a gym and they are definitely doing shady things behind the scenes. All attempts at speaking with customer service or management are met with silence. DO NOT WASTE YOUR TIME AND MONEY AT THIS PLANET FITNESS.

Hey "Owner", it shouldn't be the customer's responsibility to "contact local manager and staff" to address this issue of not opening on time... This seems like a persistent problem that you should address. Your response to these negative reviews to contact staff do nothing to fix the problem. I live near this location and wanted to get a workout in before work every morning but I should have listened to the reviews. Do not sign up for this location, management and the owners do not care to fix issues.

Location and hours work great for me. I do not need classes so basic service - machines and weights - all that I need.Minor concern to be aware - certain areas could be crowded at some times.

I have only been coming here since august and since then there have been MULTIPLE times where the gym just has not been opened at all. Maybe they’re understaffed and that is why but some notice in advance would be nice. There is no reliable timing for this place. You just show up and hope it has been opened. I am only writing a negative review because I’m at my wits end. I don’t understand why they wouldn’t open on time/at all. This Cambridge location sucks, if you can pick another one, go there!!

Since last two weeks, Planet Fitness at Porter Square has improved substantially. I have been using this place for more than 5 years and when it reponed after Covid, the quality went down greatly. in the mornings, the door to the gym opened late ( to very late) almost every other day. The hygiene also was very bad. Then TV channels like CNN, MSNBC started disappearing.However, it looks like it is under a new manager since last two weeks. He has introduced some order to the place. Now the gym is cleaner, there is no garbage or paper pieces on floor, urinals do not stink. Of course, no TV channels still. But you can see that the new person is trying to bring it back to what it was before - a clean, convenient, and inexpensive workout place. I hope he does not quit like other good people.Thanks for the opportunity to give feed backJayP

Planet fitness porter square is the best gym for getting a quality workout , very few gyms have so much equipment and free parking in a major city. When you are allowed to be a member for 10 dollars a month with free parking , you should be grateful and not complain about unnecessary things