Planet Fitness in Hixson, TN, offers a friendly and welcoming environment for fitness enthusiasts. The gym is known for its cleanliness and well-maintained equipment, catering to a diverse range of members, from young people to senior citizens. With a variety of machines, tanning beds, hydro massage chairs, and 24/7 availability on most days, it provides a convenient workout option for those with busy schedules. The staff is consistently friendly and accommodating, ensuring a pleasant experience for all.
Despite the many positives, some members have reported issues with management, membership policies, and equipment maintenance. Additionally, the uneven enforcement of gym policies and occasional overcrowding during peak times can be drawbacks. Overall, Planet Fitness remains a popular and affordable choice for many in the area.
Pros:
- Friendly and welcoming atmosphere.
- Clean and well-maintained facility.
- Variety of equipment available.
- 24/7 availability on most days.
- Affordable membership options.
- Helpful and accommodating staff.
- Tanning beds and hydro massage chairs.
- Diverse member base.
- No judgment environment.
- Spacious and organized layout.
Cons:
- Inconsistent management and policy enforcement.
- Occasional equipment maintenance issues.
- Overcrowding during peak times.
Location / Contact
- Address: 5425 TN-153, Hixson, TN 37343, United States
- Phone:+1 423-243-3322
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 70 reviews.
The address is: 5425 TN-153, Hixson, TN 37343, United States .
The contact number is +1 423-243-3322
This service is listed under Gym .
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Frankie Potter
1 year ago
Great clean and affordable place. Lots of great equipment tanning beds and hydromassage chairs. Love this place I recommend it!
Kyle's Enigma
1 year ago
Has always been kept clean and all workers have been nice and welcoming. The only negative aspect is it’s a smaller PF and can get packed easily.
NewLevelsPhotos Sandra Brown
1 year ago
The staff is very nice and helpful. The position of some of the weight machines are a little awkward to me. While riding the bikes I'm looking in the faces of people right in front of me. Overall it's a good gym. Nice and clean.
Timothy Burgess
1 year ago
No Judgement, No Stress, clean facility!Great work out equipment and free weights, tanning bed, hydro bed, message chair, locker room with showers. Great place to get your exercise on!
Sherri Crawford
1 year ago
I’ve been a member of Planet Fitness for several years. Broken machines have always been repaired quickly, but it seems like now they’re broken indefinitely. The chest press in the 3O minute circuit room has been broken for weeks. Members have notified the front desk, one employee put a sign on the machine informing members it was broken only to have it ripped off. Again, members notified the front desk. The optional weight knob at the top of the weight stack won’t stay up and crashes down the minute you start using the machine. You can’t set the weight to what you want, it’s either too heavy or too light. It’s infuriating that it’s just ignored as this is a popular machine. The seat on the bicep curl in the 30 minute circuit room has been broken for years and crashes down if it’s set too high. I’ve seen members sitting on it when it crashes. It’s dangerous. You’re better than this Planet Fitness. We pay for working machines!
Kristal Huff
1 year ago
The people are really nice that work in the front. And the bathrooms are great. And my husband was the workout equipment. The only thing I can say is that we started our membership before they opened and we know how it was when they opened so, I feel that maybe they should do some touchups to the paint and make sure that everything works like it did when they first opened. some things are starting to look kind of worn.
Erin Mason
1 year ago
I planned on canceling my membership over the phone but per policy they can’t do that. It’s inconvenient and annoying that I have to go over there in person to do this. I’m definitely never going to renew my membership after this.
Kevin Olson
1 year ago
Passing through and stoped for a workout at another PF. Employee sitting on the counter looking at his phone when walked in. Didn’t say anything, til I spoke to him first. He and the other didn’t move from the front desk in the hour and half I was there. Paper and garbage on floor. Spray bottles and paper towel holder empty. Have to say this is one of the dirtiest and un-friendly PF I’ve been to in my travels. For a Friday afternoon, I would of thought the place would be cleaner. As we left no one said anything to us and there was another employee on his phone sitting on the counter.I have to say I’d pass on this PF and drive a little farther next time. Hate to put 2 stars but it was a below average experience.
Mason Howard
1 year ago
As a bigger person, I feel very comfortable in this gym. Great envirment. No one judges you by any means. Very clean.
Chris Cox
1 year ago
So when I joined 8 years ago I was under the impression i could workout 24/7. But now I get to the gym about once a week because they gym is only open certain hours. BUT IM STILL PAYING FULL PRICE FOR MY MEMBERSHIP AND I GET HIT FOR A FEE OF 40 DOLLARS EACH YEAR. THIS IS NOT A BIT FAIR